Food And Beverage Team Member - Part Time - Sutton

LGH - Holiday Inn; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel brand in Greater London is seeking enthusiastic hospitality staff to create memorable guest experiences. You will prepare the restaurant and bar, engage with guests, and act as an ambassador for the hotel. This role requires proven hospitality experience, a positive outlook, and a willingness to learn. Employee benefits include discounts, wellbeing support, and free meals on duty. Join the team to help shape the future of the hospitality industry.

Benefits

Employee discounts on bedroom rates

Access to IHG employee room benefit programme

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Hospital & death benefit plans

Cycle to work scheme

Free meals on duty

Free parking

Qualifications

• Contagious enthusiasm for creating memorable guest experiences.
• Natural ability to engage with others in hospitality.
• Willingness to learn and develop within the role.

Responsibilities

• Prepare the restaurant and bar for service.
• Act as an ambassador for the brand.
• Interact with guests and take their orders.
• Create a welcoming atmosphere for guests.

Skills

Hospitality experience

Engagement with guests

Attention to detail

Positive outlook

Job description

Responsibilities

• Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
• Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
• Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.
• Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.

Qualifications

• A contagious enthusiasm and sincere desire to create memorable guest experiences.
• A natural ability to engage with others and a genuine passion for the hospitality industry.
• Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
• A positive outlook and approachable demeanor that exudes warmth and professionalism.
• A willingness to learn and a desire to develop within the role.
• An innate talent and self-assurance in your abilities, coupled with an exceptional attention to detail.

Location & Hotel Overview

The Holiday Inn London - Sutton Hotel is centrally located in the heart of Sutton, just a short walk from Sutton train station and close to the town centre's shops and restaurants. With fast trains to London Victoria taking just half an hour from nearby Sutton station, the hotel is perfect for exploring all that London has to offer. Both Gatwick (LGW) and Heathrow (LHR) airports are under a 45‑minute drive away, and on‑site parking is available.

The hotel's Academy boasts eight versatile and naturally lit event spaces, ideal for everything from board meetings to receptions for up to 180 guests. Business travellers will appreciate the proximity to several corporate headquarters and the availability of a Business Centre with printing facilities. For those seeking a day out, horse racing at Epsom Downs is just a short drive away, while Chessington World of Adventures, Hampton Court Palace and Maze, and Centre Court tennis at Wimbledon can all be reached within 30 minutes by car.

With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, LGH Hotels Management is the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&C apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care.
• Free legal & money advice.
• Counseling sessions.
• Hospital & death benefit plans.
• Cycle to work scheme.
• Wellbeing tips and support fitness videos.
• Recipe ideas.
• Advice on keeping active and healthy living.
• Wellbeing podcasts and TV.
• Breathing exercises.
• 24/7 advice and support line.
• Team reward & recognition.
• Free meals on duty.
• Free parking.