Food and Beverage Team Member

Accor Hotels; Coventry; On-site; GBP 20,000 - 25,000; Full time

Job summary

A global hotel chain in Coventry is looking for enthusiastic individuals to join their Food & Beverage Team. You will provide exceptional service to guests, maintain cleanliness in the dining areas, and ensure customer satisfaction in a lively setting. Ideal candidates are reliable team players with a passion for hospitality and excellent communication skills. This position offers various shifts, training support, and employee benefits, making every day unique.

Benefits

Accor worldwide discounts for you, friends, and family

2 complimentary stays per year

Meals on duty

Free on-site parking

Company pension scheme

Referral programme bonuses

Access to ongoing training and development

Qualifications

• Punctual, reliable, and flexible to work various shifts.
• Fluent in English with good communication skills.
• Passionate about hospitality and creating memorable guest experiences.

Responsibilities

• Provide excellent counter and table service to hotel guests.
• Have full knowledge of all food and beverage items on the menu.
• Maintain high standards of hygiene, safety, and presentation.

Skills

Guest-oriented personality

Good communication skills

Ability to work under pressure

Team player

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

We’re looking for enthusiastic, guest-focused individuals to join our Food & Beverage Team. If you love working with people and thrive in a fast-paced environment, this role is for you!

What you’ll do:

• Provide excellent counter and table service to hotel guests.
• Have full knowledge of all food and beverage items on the menu.
• Keep the bar and restaurant areas fully stocked, clean, and welcoming.
• Communicate with the kitchen team to ensure smooth service.
• Deliver friendly, efficient, and professional customer care at all times.
• Maintain high standards of hygiene, safety, and presentation.

What we’re looking for:

• A positive, guest-oriented personality.
• Punctual, reliable, and a true team player.
• Flexible and adaptable – happy to work mornings, evenings, and weekends.
• Able to stay calm under pressure while delivering great service.
• Fluent in English with good communication skills.
• Passionate about hospitality and creating memorable guest experiences.

Why join us?

• Hands-on training and support.
• A friendly, team-spirited workplace.
• Great opportunities to learn and grow in hospitality.
• No two days are the same!

Flexibility is essential – shifts will include mornings, evenings, and weekends.

If you’re enthusiastic, service-minded, and ready to deliver excellent hospitality, we’d love to hear from you!

Additional Information

What’s in it for you:

• Accor worldwide discounts for you, friends, and family
• 2 complimentary stays per year (subject to availability)
• Meals on duty
• Free on-site parking
• Company pension scheme
• Referral programme bonuses
• Access to ongoing training and development

If you’re ready to take ownership of a varied and exciting role where no two days are the same, we’d love to hear from you.

Apply now and help us make every event unforgettable!

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.