Food and Beverage Supervisor
We have a fantastic new vacancy for a Food and Beverage Supervisor at Courtyard by Marriott Edinburgh West. Courtyard by Marriott Edinburgh West is a 160 bedroom hotel situated on the leafy Heriot-Watt University campus, with a state-of-the-art lobby and "The Avenue" at the centre of it all. Courtyard by Marriott Edinburgh West is managed by Lighthouse Hotel Management, which is the operational arm of the Molo Hotel Group.
Job Description
As the Food and Beverage Supervisor, you will play a pivotal role in supporting the F&B team in delivering the highest quality of service and providing an exceptional experience for our guests.
Responsibilities
- Guest Engagement: Lead a team of enthusiastic and approachable individuals, inspiring them to provide outstanding service with a smile. No query or problem too big or small, your team will take pride in making every guest's experience exceptional throughout the bar, restaurant and meeting areas.
- Supervision and Training: Oversee the daily operations of the restaurant and adjacent areas, guiding and mentoring the F&B team to deliver extraordinary service. Share your knowledge and expertise, provide ongoing training to ensure our team is equipped with the Health, Safety, Hygiene skills needed to create magical experiences for our guests.
- Collaboration: Collaborate closely with various in-house teams, including kitchen, reception, and reservations, to ensure seamless guest experiences. Foster a harmonious work environment where everyone works together to create an exceptional stay for our guests.
- Compliance: Understand, implement and deliver the highest standards of legal compliance with regards to food safety, food hygiene and food allergens. Limit possible cross contamination and risk to our staff and guests catering to all cuisine needs and wants.
Requirements
- Previous experience in a leadership role within the hospitality industry would be advantageous but is not essential.
- Have a positive "can do" attitude and show a desire to guide this throughout the team.
- A passion for delivering exceptional guest service with a friendly and approachable demeanour.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Flexibility to work varying shifts, including weekends and holidays, as our hotel operates 24/7.
- Excellent communication skills in English, both verbal and written. Additional language proficiency is a bonus.
Perks and Benefits
- Competitive salary and opportunities for career growth within Lighthouse Hotel management family.
- Enhanced benefits for all employees – including 24/7 access to an online GP.
- Extensive training and development programs to enhance your skills and knowledge.
- Employee / Friend & Family discounts on hotel stays and dining.
- Vibrant and inclusive work environment with a diverse team.
- Employee recognition programs to celebrate your achievements.
- Uniform and meals provided on duty.
- Death in Service benefit for contracted employees.
- And many more great benefits!
Join our team
Join our team and immerse yourself in a world of unparalleled hospitality and excitement. Be part of an extraordinary journey where you'll shape memories and create experiences that will last a lifetime. Apply now and become a key player in our magnificent hotel's success story!
The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.