Food and Beverage Supervisor

Firmdale Hotels; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury hospitality group in London is seeking a Food and Beverage Supervisor to manage restaurant and bar operations. The role requires prior supervisory experience, a passion for food and beverage, and exceptional leadership skills. Candidates will oversee daily operations, address guest concerns, and ensure compliance with industry standards. The company offers competitive perks, including discounts, ongoing training, and social events. Join a recognized name in hospitality committed to excellence and innovation.

Benefits

Access to Wagestream financial wellbeing app

Generous 30% discount at restaurants and bars

Complimentary meals

Discounted personal dry cleaning

Increased holiday allowance

Flexible scheduling

Referral bonus scheme

Ongoing training and professional development

Regular social events

Cycle to work scheme

Staff sales and product perks

Qualifications

• Previous experience as a Restaurant or F&B supervisor in a fast-paced, luxury venue.
• Genuine passion for food and beverage.
• Extensive knowledge of food, drink, quality products, and ingredients.

Responsibilities

• Oversee the day-to-day management and operations of the restaurant and bar.
• Foster strong and professional relationships with guests.
• Address concerns or complaints effectively and collaborate with management.

Skills

Leadership and team management

Excellent communication skills

Passion for Food and Beverage

Attention to detail

Knowledge of food and drink quality

Market awareness

Job description

Are you ready to take your passion for hospitality to new heights? We’re thrilled to offer an exciting opportunity for a Food and Beverage Supervisor to become an integral part of our highly successful team. At Dorset Square Hotel, part of the renowned Firmdale Hotels group, we’re committed to delivering exceptional service and unforgettable experiences to our guests.

• Previous experience as a Restaurant or F&B supervisor in a fast‑paced, luxury venue
• Genuine passion for Food and Beverage
• Extensive knowledge of food, drink, quality products, and ingredients
• Understanding of the current market and awareness of potential competitors
• Proven ability to manage, lead, motivate, and develop a team
• Excellent communication skills and impeccable attention to detail

Duties and Responsibilities:

• Oversee the day‑to‑day management and operations of the restaurant and bar
• Foster strong and professional relationships with our valued guests
• Address any concerns or complaints effectively and collaborate with the management team for resolutions
• Ensure compliance with industry standards and regulations
• Collaborate closely with the management team to uphold smooth and high-quality service standards
• Conduct daily briefings to align the team and maintain staff retention initiatives

What We Offer:

• Access to Wagestream financial wellbeing app for discounts, coaching, and early wage access
• Generous 30% discount at our restaurants and bars
• Complimentary meals and provided uniform
• Dry cleaning service for work attire and discounted personal dry cleaning
• Increased holiday allowance based on length of service
• Flexible scheduling without split shifts
• Season ticket loan for convenient commuting
• Referral bonus scheme for recommending top talent
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service rewards
• Exclusive discounts at Design Hotels and charitable volunteering opportunities
• Staff sales, spa discounts, and product perks
• And much more!!

Why Join Firmdale Hotels?

Firmdale Hotels stands as an internationally acclaimed group boasting 11 luxurious hotels and 8 bars and restaurants in London and New York. Our dedication to excellence has garnered recognition from the hospitality industry through numerous awards and accolades, including:

• Two prestigious AA rosettes awarded to Ham Yard Restaurant in 2024.
• Dorset Square Hotel earning an AA rosette and an AA breakfast award in 2024.
• Conde Nast Traveller's 2023 Top Hotels in London, recognizing The Soho Hotel and Ham Yard Hotel.
• Winner of the Best Employer Award at The Cateys in 2017 & 2020, and ranked Number One in The Caterer Best Places to Work in Hospitality.
• Manager of the Year accolade awarded to Laura Sharpe at the Cateys in 2018.
• Group Hotel of the Year recognition at the Cateys in 2018.

Join us at Firmdale Hotels and be part of a globally recognized brand committed to excellence and innovation in hospitality. Apply now to become a valued member of our exceptional team!

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Food And Beverage Supervisor • London, England, United Kingdom