Food and Beverage Supervisor

Hilton Worldwide, Inc.; Burton upon Trent; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading global hospitality company located in Burton upon Trent is seeking a Food and Beverage Supervisor to enhance guest experiences through effective team leadership and exceptional service. The role involves overseeing restaurant operations, managing guest interactions, and ensuring smooth service. Ideal candidates should possess strong leadership qualities and a passion for customer satisfaction, with an hourly rate of £13.39 and various employee benefits, including meals during shifts and career growth opportunities.

Benefits

Free meals when on duty

Team Member Travel Program

High street discounts

28 days holiday including bank holidays

Discounted dental and health cover

Qualifications

• Ability to work varied shifts including mornings and evenings.
• Experience in a similar role in hospitality is advantageous.
• Positive attitude with a passion for guest service.

Responsibilities

• Assist in managing restaurant operations.
• Lead and motivate team members.
• Handle guest enquiries and resolve complaints.

Skills

Leadership

Customer Service

Teamwork

Job description

Job Description - Food and Beverage Supervisor (HOT0C7RP)

Job Description

Job Number

HOT0C7RP

Work Locations

Hilton St. Georges Park, Newborough Road, Needwood Burton Upon Trent DE13 9PD

Kick Start your career and join the team at Hilton St Georges Park, proud to be the home of English football.

This unique Hilton property based outside Burton upon Trent (DE13 9PD) is the home of the 28 English Football Teams while also offering the opportunity to work for the biggest player in global hospitality, Hilton.

Be part of a high preforming team, creating a home from home for our leisure guests, world class sport teams and corporate clients.

When we say unique we mean it! Offering 228 contemporary bedrooms, complemented by a wonderful food and beverage offering including the relaxing Crossbar, Restaurant and Coffee Lounge which is proud to service Starbucks. In addition we have high quality meeting and events space, Spa and top class fitness facilities surrounded by acers of Staffordshire countryside including 13 outdoor football pitches including a replica of the Wembley pitch.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

The successful candidate will need to be able to work a varied shift pattern, 07.00am-15.00pm, 10.00am-18.00pm & 15.00pm-Close

We can offer you….

Hourly Rate of £13.39

Free and healthy meals when on duty

Grow your Career!

Personal Development programmes designed to support you at every step of your career

A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )

Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

High street discounts: with Perks at Work

Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

Discounted dental and health cover

Free Parking

Subsidised Taxi Scheme

Guest Experience Day after successfully passing probation

Modern and inclusive Team Member’s areas

A Food and Beverage Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

• You will join our team in the Restaurant.

You enjoy leading your team of waiters, ensuring a smooth and efficient service behind the bar and on the floor.

You will be dealing with all Restaurant enquiries, resolving complaints and challenges as they arise whilst creating memorable experiences for our guests and colleagues.

Are you a natural leader, friendly, positive, passionate and eager to be part of a team of likeminded professionals?

Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.