About the role
Working as part of our food and beverage team offers you a friendly, fast paced and challenging experience. Whether you’re looking after our guests in Banqueting and Events, or in one of our restaurants and bars, this is serious service, serious volume and a serious opportunity to join an ambitious team.
Our Restaurants are the places to go to meet friends, have a tea or coffee and sample one of our fabulous cakes or enjoy soup and a sandwich. They’re busy, which means you’ll be on the go, particularly over lunch and dinner periods. You’ll be serving customers, encouraging them to sample our tasty treats, taking payments, clearing tables and making people feel welcome.
We are looking for people to join our Terrace restaurant team on 32-hours or 40-hours per week contracts with overtime available dependent on business and individual needs. General working hours will be between 16:00 and 23:00, though this can vary.
What we need from you
- Customer service – a friendly, welcoming personality is a given.
- Enthusiasm - a true passion for hospitality, along with your genuine smile and desire to get it right for the customer.
- Team focus – there are no egos here, just hard-working people who love creating memorable experiences for every guest.
- Fun and easy to talk to – we’re looking for personality, not a corporate clone.
What you’ll get from us
- From £9.50 to £12.21 per hour plus a share of tips (estimated £2,000 per annum for full time team members).
- Live-in Accommodation– On-site housing may be available, withbills included, making your move stress-free. Most of our accommodation is single occupancy with an ensuite bathroom, but this isn’t a guarantee. The rate of our accommodation is outlined by HMRC, further details can be discussed at interview.
- Free Meals on Shift– Stay fuelled and focused withdelicious staff meals while you work. If you're staying in our staff accommodation, you'll getthree free meals per dayin our team member canteen.
- Exclusive Discounts– Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
- Team Rate Hotel Stays– Take time to recharge withdiscounted staysat all of our hotels from just £30 per night (a benefit available to you from day 1 of joining the team) - where will you explore next?
- Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
- Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
- A Friendly & Supportive Team – Work in afun, welcoming environment where team spirit and well-being are a priority.
- Career Progression – With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities togrow and explore new career paths.
- Wellbeing Support – Get 24/7 confidential support via theHealth Assured Employee Assistance Programme, covering mental health, finances, and more.
- Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and alegendary annual staff party.
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Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.
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