Food and Beverage Assistant

Aimbridge EMEA; West Carr; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading hospitality company in the UK is seeking a Food and Beverage Assistant to ensure guests have a first-class dining experience. The role involves greeting guests, taking orders, and maintaining a clean dining area. Candidates should possess excellent customer service skills and the ability to work flexibly across various shifts. Training opportunities and benefits such as hotel discounts and paid breaks are provided.

Benefits

Industry-leading training

Hotel discounts

Flexible working opportunities

Company sick pay

Access to hotel gym facilities

Paid breaks

Qualifications

• Passion for exceptional service and adherence to brand standards.
• Ability to engage guests in a friendly, professional manner.
• Flexibility to work varying shifts including nights, weekends, and holidays.

Responsibilities

• Greet guests and take orders for food and drinks.
• Maintain a clean and organised dining area.
• Support the wider business across the hotel.

Skills

Exceptional customer service

Strong communication

Attention to detail

Team collaboration

Job description

As Food and Beverage Assistant you will ensure guests have a positive, first‑class dining experience. You will greet guests, take orders, serve food and drinks, handle payments, maintain a clean and organised dining area, restock supplies, and assist with food preparation as needed while supporting the wider business. Excellent customer service skills and attention to detail are essential, and you will always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, partnering with renowned hotel brands such as Hilton, IHG, Accor, and Marriott. We pride ourselves on a people‑first approach and a commitment to diversity and growth.

Location: Mercure Hull Grange Park Hotel, 12 acres, 4‑star manor house, Grange Park Lane, Willerby, Hull, East Yorkshire, HU10 6EA.

Responsibilities

• Greet guests, take orders, serve food and drinks, and handle payments.
• Maintain a clean and organised dining area, restock supplies, and assist with food preparation as needed.
• Work agilely to support the wider business across the hotel.
• Ensure a first‑class dining experience, aligning with Aimbridge’s pillars: People, Product, Guest, Performance.

Qualifications

• Food and Beverage experience is not essential, but a passion for exceptional service and adherence to brand standards is required.
• Strong communication skills and the ability to engage guests in a friendly, professional manner.
• Ability to work well in a team and collaborate with staff to support colleagues across the hotel.
• Attention to detail and ability to maintain a clean, organised dining area.
• Flexibility to work varying shifts, including nights, weekends, and holidays.

Benefits

• Industry‑leading training and leadership development opportunities.
• Hotel discounts across the portfolio – staff rates and up to 50% discount on food & beverage and spa.
• Access to Stream – up to 40% pay earned and automatic savings to support financial wellbeing.
• 24/7 access to the employee assistance programme.
• Uncapped incentives to reward contributions.
• Flexible working opportunities.
• Company sick pay.
• Access to the hotel gym facilities.
• Minimum of 30 days holiday.
• Staff meals on duty.
• Paid breaks.
• Starting salary above national minimum wage.
• Live‑in accommodation available.
• Career and lifestyle breaks to take time off for key life events.
• Free staff parking.