Food and Beverage Assistant

Leonardo Hotel Management (UK) Limited; Hinckley; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Special room rates

Shop vouchers

Talent referral scheme

Wellbeing calendar

Progression training

Job summary

Leonardo Hotels in Hinckley is seeking a friendly Food and Beverage Assistant to join our busy restaurant and bar team. You’ll be the face of the hotel, delivering first-class hospitality with warmth, energy and a can-do attitude. You’ll help create memorable guest experiences and build rapport with guests and colleagues alike.

We offer ongoing training, clear progression paths, wellbeing initiatives, and staff perks including room-rate discounts, shop vouchers and a talent referral scheme.

Responsibilities

• Be a face of the hotel and deliver first-class hospitality in the restaurant and bar.
• Ensure guests have a great experience and are eager to return.
• Build rapport with guests and team members with a confident, can-do attitude.

Skills

Guest interaction

Communication

Teamwork

Customer service

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland! As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar. If you’re our ideal Food & Beverage Assistant, you will:

• Share your positive energy with guests and your team
• Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
• Have a can‑do attitude
• Be confident in speaking with guests and the team – we love building a good rapport

Some of the perks our Food and Beverage Assistant could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Talent referral scheme
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Wellbeing Calendar
• Ongoing job-related training programmes with clear paths for progression

We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a Food and Beverage Assistant? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top‑notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality! At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality! We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone is able to fulfil their potential at work.