Food and Beverage Assistant

Threadneedles Hotel; Bath; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Service Charge

Incentive Payments

Referral Bonus

Generous Holiday Allowance

Recognition Programs

Career Investment

Learning and Development

Financial Wellbeing

Health and Wellbeing

Healthcare Package

Future Planning

Exclusive YTL Perks

Job summary

The Gainsborough Bath Spa, part of YTL Hotels, is seeking a friendly Food and Beverage Attendant to welcome guests across breakfast, afternoon tea, drinks and dining experiences. You will provide drinks, take orders and deliver meals with professionalism and warmth, ensuring an exceptional standard of service and personal presentation.

Join a collaborative team in a luxury hotel setting in Bath, where punctuality, reliability and a positive can-do attitude are valued.

Responsibilities

• Welcome guests as they arrive for breakfast, afternoon tea, drinks and dining experiences.
• Provide drinks, take food orders and deliver meals in a professional, friendly and engaging way.
• Maintain high standards of personal presentation and service; be punctual, reliable and a team player.

Job description

Food And Beverage Attendant

The Role of a Food and Beverage Attendant. As a Food and Beverage Attendant, you will be responsible for looking after our customers as they enjoy their breakfast, afternoon tea, drinks and dining experience with us. Duties will include an initial welcome, providing drinks, taking food orders, and delivering their food in a professional, friendly, and engaging way font-family. You will be a natural with customers, have excellent customer service skills, be efficient and possess an exceptional standard of personal presentation. You will be punctual and reliable with a positive can-do attitude and enjoy working as a team.

The Gainsborough Bath Spais a luxurious 100-bedroom hotel originally built in the 1800s, occupying two Grade II Listed buildings with distinguished Georgian and Victorian façades. Located in the heart of the World Heritage Site of Bath, the hotel offers a unique blend of historic charm and modern luxury.

Our Culture

AtThe Gainsborough Bath Spa, we pride ourselves on our unique culture where our guests enjoy a relaxed five-star experience. As a member of the prestigious Small Luxury Hotels of the World collection, we are committed to providing exceptional service and creating memorable experiences for our guests. We are proud of our Spa Village, which offers a unique spa experience. Guests can indulge in a range of treatments designed to rejuvenate and relax, making their stay even more special.

Join Our Team and Enjoy These Amazing Benefits!

• Service Charge: Benefit from a share of the service charge, boosting your earnings.
• Incentive Payments: Earn additional payments for exceptional service, recognizing your outstanding contributions.
• Referral Bonus: Earn a £500 referral fee when you recommend someone to work with us.
• Generous Holiday Allowance increase with length of service: Start with 5.6 weeks, increasing by one week with 5 years’ service (including bank holidays).
• Recognition Programs: We celebrate positive contributions that align with our company values.
• Career Investment: Grow with our Hospitality Apprentice programs and progression plans.
• Learning and Development: Access our Digital Learning platform and various courses to enhance your knowledge and skills.
• Financial Wellbeing: Enjoy lifestyle savings and discounts from over 1,200 retailers.
• Health and Wellbeing: Benefit from our interactive health and wellbeing platform and Employee Assistance Program.
• Healthcare Package: Take advantage of our Health Care cash plan benefits, including 24-hour access to a GP.
• Future Planning: Secure your future with our Pension scheme.
• Exclusive YTL Perks: Receive complimentary passes to the Thermae Bath Spa.

About YTL Hotels

YTL Hotels is a renowned hospitality brand committed to creating unique and memorable experiences for guests around the world. With a diverse portfolio of luxury hotels, resorts, and bespoke properties, YTL Hotels offers unparalleled service and exceptional accommodations.

Our Philosophy

At YTL Hotels, our brand promise of "Treasured Places, Treasured Moments" reflects our dedication to providing guests with unforgettable experiences. We believe in transcending traditional notions of luxury by focusing on creating meaningful and enriching journeys for our guests.

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.