FOH Team Member - Slim Chickens - Merry Hill

Slim Chickens - Boparan Restaurant Group; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A growing hospitality brand in the City of London is seeking a Front of House Team Member to provide exceptional customer service in a fast-paced environment. The ideal candidate will have strong communication skills, a positive attitude, and a passion for creating memorable dining experiences. This role offers flexible working hours, career advancement opportunities, and various employee benefits such as generous discounts and healthcare plans.

Benefits

Generous Colleague Discount

Exclusive Discounts for various retailers

Free mortgage advice

Access your pay anytime through Wagestream

Healthcare Cashplan and EAP

Referral Rewards

Career Advancement Opportunities

Flexible Working Hours

Qualifications

• Positive attitude and a passion for delivering great customer service.
• Ability to work well in a team and contribute to a positive work environment.
• Flexibility to work various shifts, including weekends and bank holidays.

Responsibilities

• Greeting and welcoming guests with a warm, friendly attitude.
• Taking orders accurately and efficiently at the counter or through table service.
• Ensuring that every guest has a positive and memorable dining experience.

Skills

Strong communication skills

Teamwork

Customer service

Attention to detail

Multitasking

Job description

Overview

Could you be our next Front of House Team Member in Slim Chickens Merry Hill?

Are you passionate about providing exceptional customer service and creating memorable dining experiences? Do you love working in a fast-paced, energetic environment? Slim Chickens is looking for friendly and enthusiastic Front of House Team Members to join our growing family!

Why Slim Chickens?

Slim Chickens is a Sunday Times Best Big Company to work for 2025, where you will have endless opportunities to develop, grow and learn new skills, whilst working along side some of the best colleagues in hospitality, there really has never been a better time to join us!

At Slim Chickens, Southern-inspired flavours meet a modern, energetic vibe. We’re on a mission to serve up the best chicken around, and as we grow, we need team members who are just as excited about our journey as we are.

What You’ll Be Doing:

• Greeting and welcoming guests with a warm, friendly attitude
• Taking orders accurately and efficiently at the counter or through table service
• Ensuring that every guest has a positive and memorable dining experience
• Delivering food and drinks to guests with a smile and ensuring everything is to their satisfaction
• Assisting with seating arrangements and maintaining a clean, organised dining area
• Handling payments and ensuring accuracy in all transactions
• Collaborating with the kitchen and other team members to ensure smooth service
• Providing excellent customer service and addressing any guest inquiries or concerns promptly

What We’re Looking For:

• A positive attitude and a passion for delivering great customer service
• Strong communication and interpersonal skills
• Ability to work well in a team and contribute to a positive work environment
• Attention to detail and ability to multitask in a fast-paced setting
• Flexibility to work various shifts, including weekends and bank holidays
• Previous experience in a customer-facing role is a plus, but not required—enthusiasm and a willingness to learn are what matter most!

Why You’ll Love It Here:

We’re offering more than just a role; we’re offering a rewarding career path with exciting benefits:

• Generous Colleague Discount: Enjoy 50% off your total bill for you and 5 friends across all of our Brands, because great food is meant to be shared! You can also get 20% off at Carluccio’s retail gift shop & deli (in store and online)
• Exclusive Discounts: Access special offers and discounts at thousands of online and high-street retailers, restaurants, entertainment, gifting, gym membership and many many more through our BRG Spark App
• Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre
• Access Your Pay Anytime: With our partner Wagestream, you can tap into your earnings whenever you need them
• Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP)
• Referral Rewards: Earn bonuses by referring your friends to join our team
• Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio
• Flexible Working: Find a work-life balance with flexible scheduling options

If you’re ready to step up, lead a team, and have fun whilst doing it, Slim Chickens is where you need to be! Apply today – let’s make chicken history together!

Slim's is part of Boparan Restaurant Group (BRG) a growing hospitality group of Brand's, committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, we live by our core values:

• Honest– Acting with integrity in everything we do
• Hardworking– Giving our best, every day
• Hungry– Always striving for growth and excellence
• Heart– Caring deeply about our people, our guests, and our communities