FOH Team Member - Carluccio's - Cribbs

Carluccio's; Catbrain; On-site; GBP 22,000 - 26,000; Full time

Job summary

A popular Italian restaurant in Catbrain is seeking a Front of House Team Member to provide exceptional service to guests. You'll greet and seat customers, take orders, and coordinate with the kitchen staff to enhance the dining experience. If you are passionate about hospitality and enjoy working in a dynamic environment, this position at Carluccio's offers flexible working opportunities, career development, and generous discounts.

Benefits

50% off meals for you and 5 friends

Exclusive discounts via BRG Spark App

20% off at retail gift shop & deli

Access to advanced pay with Wage Stream

Referral bonus scheme

Career development opportunities

Flexible working opportunities

Qualifications

• Passionate about hospitality and customer service.
• Flair for dynamic customer interactions.
• Ability to manage reservations and process payments.

Responsibilities

• Greet and seat guests warmly.
• Take orders and make recommendations.
• Engage with guests for a memorable experience.
• Collaborate with kitchen and team members.
• Maintain a clean and welcoming dining area.

Skills

Customer Service

Communication

Teamwork

Job description

The Role: As a Front of House Team Member at Carluccio's, you'll be the face of our restaurant, providing exceptional service to every guest who walks through our doors. Here is what your day-to-day will look like:

Responsibilities

• Greet and seat guests with a warm smile, manage reservations, and ensure every guest is comfortably seated and ready to enjoy their meal.
• Take orders, make recommendations, and ensure that every dish is served with a touch of Italian hospitality.
• Engage with guests to make their visit special, whether they're regulars or first-time visitors.
• Collaborate with kitchen staff and fellow team members to ensure smooth service and a great guest experience.
• Process payments efficiently and accurately, ensuring a seamless end to every guest's meal.
• Ensure the dining area is clean, tidy, and set up for success, creating a welcoming environment for all.

This is your opportunity to shine in a role that's as dynamic as you are. If you're passionate about hospitality, have a flair for customer service, and want to be part of a team that values your contributions, join us at Carluccio's as a Front of House Team Member. Become part of our family and help us create unforgettable dining experiences every day!

Boparan Restaurant Group (BRG) is a growing hospitality group committed to becoming the best restaurant group in everything we do. We are obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, we live by our core values:

• Honest – Acting with integrity in everything we do.
• Hardworking – Giving our best, every day.
• Hungry – Always striving for growth and excellence.
• Heart – Caring deeply about our people, our guests, and our communities.

Carluccio's in Bristol Cribbs Causeway offers a relaxed, authentic Italian dining experience with a menu featuring classic dishes made from fresh, quality ingredients.

What's in it for You?

• 50% off your total bill for you and 5 friends across all our brands – because great food should be shared!
• Unlock exclusive discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
• Enjoy 20% off at Carluccio's retail gift shop & deli.
• Get paid when you need it with Wage Stream, offering access to advanced pay.
• Refer friends and earn with our bonus scheme.
• Skyrocket your career: excellent opportunities for career development across our diverse brand portfolio.
• Work your way: enjoy flexible working opportunities that suit your lifestyle.