FOH Team Member - Carluccio's - Cribbs

Carluccio's; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent dining establishment in Bristol is seeking a Front of House Team Member to provide exceptional service and create memorable experiences for guests. Responsibilities include greeting and seating guests, delivering service with Italian hospitality, and ensuring a welcoming environment. Passion for hospitality and teamwork are key. This role offers flexible working opportunities and career development within the organization.

Benefits

50% off for team and friends

Exclusive discounts through BRG Spark App

20% off at retail gift shop & deli

Access to advanced pay

Referral bonus scheme

Career development opportunities

Flexible working opportunities

Qualifications

• Passion for hospitality and customer service.
• Ability to work collaboratively within a team.
• Strong communication skills to engage with guests.

Responsibilities

• Greet guests and manage reservations for a smooth dining experience.
• Take orders and ensure dishes are served with care.
• Maintain cleanliness and ambiance in the dining area.

Skills

Customer service

Teamwork

Communication

Job description

The Role:

As a Front of House Team Member at Carluccio's, you'll be the face of our restaurant, providing exceptional service to every guest who walks through our doors. Here's what your day-to-day will look like:

• Greet and Seat: Welcome guests with a warm smile, manage reservations, and ensure every guest is comfortably seated and ready to enjoy their meal.
• Deliver Exceptional Service: Take orders, make recommendations, and ensure that every dish is served with a touch of Italian hospitality.
• Create Memorable Experiences: Engage with guests to make their visit special, whether they're regulars or first-time visitors.
• Work as a Team: Collaborate with kitchen staff and fellow team members to ensure smooth service and a great guest experience.
• Handle Payments: Process payments efficiently and accurately, ensuring a seamless end to every guest's meal.
• Maintain Ambiance: Ensure the dining area is clean, tidy, and set up for success, creating a welcoming environment for all.

This is your opportunity to shine in a role that's as dynamic as you are. If you're passionate about hospitality, have a flair for customer service, and want to be part of a team that values your contributions, join us at Carluccio's as a Front of House Team Member. Become part of our family and help us create unforgettable dining experiences every day!

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We're obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, we live by our core values:

• Honest – Acting with integrity in everything we do.
• Hardworking – Giving our best, every day.
• Hungry – Always striving for growth and excellence.
• Heart – Caring deeply about our people, our guests, and our communities.

Carluccio's in Bristol Cribbs Causeway offers a relaxed, authentic Italian dining experience with a menu featuring classic dishes made from fresh, quality ingredients.

What's in it for You?

• Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
• Unlock Exclusive Discounts on thousands of online and high‑street retailers, plus restaurants, through our BRG Spark App.
• Stock Up on Favourites: Enjoy 20% off at Carluccio's retail gift shop & deli.
• Get Paid When You Need It with Wage Stream, offering access to advanced pay.
• Refer Friends and Earn with our bonus scheme.
• Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
• Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.