FOH Team Member

Slim Chickens - East Midlands; West Midlands, East Midlands; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Colleague discount

Retail discounts through BRG Spark App

Wagestream pay access

Healthcare support

Job summary

Slim Chickens East Midlands Shopping Centre is seeking friendly Front of House Team Members to join our team. You’ll greet guests, take orders, deliver meals, and help maintain a welcoming dining area, all while delivering a memorable guest experience.

Join a fast-paced, energetic environment with opportunities to learn and grow. Weekend and bank holiday flexibility is appreciated as part of a supportive team culture.

Qualifications

• Friendly, enthusiastic Front of House with a passion for guest service.
• Ability to take orders and deliver with accuracy.
• Team player who contributes to smooth service.
• Flexible shifts, including weekends and bank holidays.
• Previous customer-facing experience is a plus, but not required. Enthusiasm and willingness to learn matter most.

Responsibilities

• Greet guests warmly and provide exceptional service.
• Take orders at counter or via table service.
• Deliver food and drinks with a smile and ensure satisfaction.
• Assist with seating and keep dining area clean.
• Handle payments accurately.
• Collaborate with kitchen and team for smooth service.
• Address guest inquiries promptly.

Skills

Customer service

Communication

Teamwork

Multitasking

Flexibility

Enthusiasm

Job description

Could you be our next Front of House Team Member in Slim Chickens East Midlands Shopping Centre?

Are you passionate about providing exceptional customer service and creating memorable dining experiences? Do you love working in a fast-paced, energetic environment? Slim Chickens is looking for friendly and enthusiastic Front of House Team Members to join our growing family!

Why Slim Chickens?

Slim Chickens is a Sunday Times Best Big Company to Work For 2025 and 2026, where you’ll have endless opportunities to develop, grow, and learn new skills while working alongside some of the best colleagues in hospitality. There has never been a better time to join us!

At Slim Chickens, Southern-inspired flavours meet a modern, energetic vibe. We’re on a mission to serve up the best chicken around, and as we grow, we need team members who are just as excited about our journey as we are.

What You’ll Be Doing:

• Greeting and welcoming guests with a warm, friendly attitude
• Taking orders accurately and efficiently at the counter or through table service
• Ensuring that every guest has a positive and memorable dining experience
• Delivering food and drinks to guests with a smile and ensuring everything is to their satisfaction
• Assisting with seating arrangements and maintaining a clean, organised dining area
• Handling payments and ensuring accuracy in all transactions
• Collaborating with the kitchen and other team members to ensure smooth service
• Providing excellent customer service and addressing any guest inquiries or concerns promptly

What We’re Looking For:

• A positive attitude and a passion for delivering great customer service
• Strong communication and interpersonal skills
• Ability to work well in a team and contribute to a positive work environment
• Attention to detail and ability to multitask in a fast-paced setting
• Flexibility to work various shifts, including weekends and bank holidays
• Previous experience in a customer-facing role is a plus, but not required—enthusiasm and a willingness to learn are what matter most!

Why You’ll Love It Here:

We’re offering more than just a role; we’re offering a rewarding career path with exciting benefits:

• Generous Colleague Discount: Enjoy 50% off your total bill for you and 5 friends across all of our Brands, because great food is meant to be shared! You can also get 20% off at Carluccio’s retail gift shop & deli (in store and online)
• Exclusive Discounts: Access special offers and discounts at thousands of online and high-street retailers, restaurants, entertainment, gifting, gym membership and many many more through our BRG Spark App
• Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre
• Access Your Pay Anytime: With our partner Wagestream, you can tap into your earnings whenever you need them
• Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP)
• Referral Rewards: Earn bonuses by referring your friends to join our team
• Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio
• Flexible Working: Find a work-life balance with flexible scheduling options

If you’re ready to step up, lead a team, and have fun whilst doing it, Slim Chickens is where you need to be! Apply today – let’s make chicken history together!

Slim's is part of Boparan Restaurant Group (BRG) a growing hospitality group of Brands, committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

Core Values

• Honest-Acting with integrity in everything we do
• Hardworking-Giving our best, every day
• Hungry-Always striving for growth and excellence
• Heart-Caring deeply about our people, our guests, and our communities