FOH Team Member

Carluccio's; Sheffield; On-site; GBP 20,000 - 25,000; Full time

Job summary

An Italian restaurant in Sheffield is seeking a Front of House Team Member to provide outstanding customer service and create memorable dining experiences. Candidates should have a passion for hospitality, excellent communication skills, and the ability to work collaboratively with a team. This role offers opportunities for career development and flexible working hours, making it perfect for those who thrive in a dynamic environment.

Benefits

50% off meals for you and friends

Exclusive discounts through BRG Spark App

20% off at retail gift shop & deli

Access to advanced pay with Wage Stream

Bonus scheme for referrals

Career development opportunities

Flexible working hours

Qualifications

• Passion for hospitality and customer service.
• Ability to work in a team and communicate effectively.
• Experience in a customer-facing role is a plus.

Responsibilities

• Welcome guests warmly and manage reservations.
• Take orders and provide food recommendations.
• Create special dining experiences for guests.
• Collaborate with team members for smooth service.
• Process payments accurately and efficiently.
• Maintain cleanliness and ambiance of the dining area.

Skills

Customer service

Teamwork

Communication

Job description

Overview

Join the Heart of Hospitality as a Front of House Team Member at Carluccio’s!

At Carluccio’s, we don’t just serve food—we create memorable experiences with our authentic Italian cuisine and welcoming atmosphere. Our success is built on the passion and dedication of our team, and we’re looking for a vibrant Front of House Team Member to bring our dining experience to life.

The Role

As a Front of House Team Member at Carluccio’s, you’ll be the face of our restaurant, providing exceptional service to every guest who walks through our doors. Here’s what your day-to-day will look like:

• Greet and Seat: Welcome guests with a warm smile, manage reservations, and ensure every guest is comfortably seated and ready to enjoy their meal.


• Deliver Exceptional Service: Take orders, make recommendations, and ensure that every dish is served with a touch of Italian hospitality.


• Create Memorable Experiences: Engage with guests to make their visit special, whether they’re regulars or first-time visitors.


• Work as a Team: Collaborate with kitchen staff and fellow team members to ensure smooth service and a great guest experience.


• Handle Payments: Process payments efficiently and accurately, ensuring a seamless end to every guest\'s meal.


• Maintain Ambiance: Ensure the dining area is clean, tidy, and set up for success, creating a welcoming environment for all.

What’s in it for You?

• Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared.


• Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.


• Stock Up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.


• Get Paid When You Need It with Wage Stream, offering access to advanced pay.


• Refer Friends and Earn with our bonus scheme.


• Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.


• Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.

This is your opportunity to shine in a role that’s as dynamic as you are. If you’re passionate about hospitality, have a flair for customer service, and want to be part of a team that values your contributions, join us at Carluccio’s as a Front of House Team Member. Become part of our family and help us create unforgettable dining experiences every day!

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, we live by our core values:

• Honest – Acting with integrity in everything we do.


• Hardworking – Giving our best, every day.


• Hungry – Always striving for growth and excellence.


• Heart – Caring deeply about our people, our guests, and our communities.

Carluccio\'s in Sheffield Meadowhall offers a relaxed, authentic Italian dining experience with a menu featuring classic dishes made from fresh, quality ingredients.