Front of House Team Member

Butcombe Group; Salisbury; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible Working

Award-Winning Culture

Benefits Bar

Career Growth

Length of Service Awards

Annual Awards Night

Extra Time Off

Team Discounts

Wellbeing Support

Beautiful Locations

Job summary

Butcombe Group is seeking a friendly Front of House Team Member for Butcombe Boutique Inns. Join a dynamic, fast-paced hospitality team delivering warm, attentive service across bar, restaurant, and outdoor areas.

You’ll help with setup and close-down, maintain high cleanliness and presentation standards, and support teammates during busy shifts to keep service smooth and welcoming. Be part of a culture that rewards initiative and guest focus.

Responsibilities

• Creating brilliant guest experiences by delivering warm, friendly and efficient service at all times
• Serving food and drinks across the bar, restaurant, and outdoor areas with confidence and care
• Helping to keep the pub running smoothly throughout the day, including set-up and close-down of service
• Maintaining high standards of cleanliness, presentation, and atmosphere across all front-of-house areas
• Supporting the team during busy shifts to ensure service is fast, smooth, and well-organised
• Preparing the bar and restaurant areas for service, including restocking and glassware management
• Following all safety, hygiene, and licensing standards to keep guests and colleagues safe
• Working closely with your team to create a positive, energetic, and supportive environment
• Taking pride in your role, bringing personality, and delivering every shift with a “can do” attitude

Job description

At Butcombe Boutique Inns, we’re all about great food, great service, and creating lasting memories. As part of our front-of-house team, you’ll be at the heart of a dynamic, fast-paced environment, ensuring every guest has an unforgettable experience. Whether you’re greeting guests with a smile or serving up delicious food, Butcombe is the place to thrive and make your mark in hospitality.

We’re looking for friendly, energetic, and guest-focused Front of House Team Member to join our team. If you love hospitality, enjoy working as part of a close-knit team, and take pride in delivering brilliant service, this could be the perfect role for you!

What You’ll Be Doing

• Creating brilliant guest experiences by delivering warm, friendly and efficient service at all times
• Serving food and drinks across the bar, restaurant, and outdoor areas with confidence and care
• Helping to keep the pub running smoothly throughout the day, including set-up and close-down of service
• Maintaining high standards of cleanliness, presentation, and atmosphere across all front-of-house areas
• Supporting the team during busy shifts to ensure service is fast, smooth, and well-organised
• Preparing the bar and restaurant areas for service, including restocking and glassware management
• Following all safety, hygiene, and licensing standards to keep guests and colleagues safe
• Working closely with your team to create a positive, energetic, and supportive environment
• Taking pride in your role, bringing personality, and delivering every shift with a “can do” attitude

What’s In It For You?

• Flexible Working – We understand the importance of work/life balance and offer flexibility to help you make work fit around your lifestyle.
• Award-Winning Culture – Join one of The Sunday Times Best Places to Work 2025, winners of The Publican Awards Best Pub Employer 501+2026, and recognised nationally for our industry-leading training and development programmes.
• Benefits Bar – Access discounts, cashback, and perks across major retailers, holidays, groceries, days out, and more.
• Career Growth & Development – From structured training plans to development opportunities across the business, we’ll support you in building a long-term career in hospitality.
• Length of Service Awards: Celebrate milestones with exciting rewards for your dedication.
• Annual Awards Night: Be recognised and celebrated through our annual Bar Raiser Ball awards, dedicated to recognising the incredible work our teams do.
• Extra Time Off – Enjoy an extra day of holiday on your birthday, plus the option to purchase additional holiday throughout the year.
• Team Discounts – Enjoy 30% off across Butcombe Pubs & Inns and 50% off food whilst on shift.
• Wellbeing Support – We’re proud ambassadors of The Burnt Chef Project and provide access to a 24/7 Employee Assistance Programme to support your wellbeing.
• Beautiful Locations & Great Teams – Work in stunning pubs and inns alongside passionate people who genuinely care about delivering amazing experiences.

Why Join Butcombe Group?

We believe hospitality is at its best when people can be themselves. That’s why we’ve created a culture where everyone belongs, a place where you’re encouraged to just beyou. We work From the Heart, Set the Bar High, Raise the Spirits, and create experiences that genuinely become the Talk of the Town.