FOH Team Member

Le Strange Arms; Newmarket; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Team incentives

EAP (Employee Assistance)

Team events

Work anniversaries

Refer a friend

Wine discounts

Family discounts

Food discounts

Overnight stays

High street discounts

Free meal on duty

Wagestream access

Flexible hours

Accredited training

Job summary

Chestnut in the East Anglia region is expanding its FOH team at The Packhorse Inn and inviting enthusiastic individuals to join our vibrant, community-focused operation. Whether you are an experienced hospitality pro or new to the scene, we welcome you to help deliver a warm, memorable guest experience across our Pub with Rooms concept.

We offer a range of incentives and perks, including staff events, EAP, training opportunities, and generous discounts on food and wine, with flexible hours to

Qualifications

• Love working with high-quality, locally sourced ingredients
• Take pride in delivering a fantastic guest experience
• Are team players who contribute to a warm, welcoming atmosphere

Responsibilities

• Provide frontline hospitality and guest service in FOH

Job description

At Chestnut, we strive to be a vibrant, community-focused work environment and are looking to expand our brilliant FOH team. Whether you're a seasoned pro or new to the hospitality scene, The The Packhorse Inn would love to meet you.

Why Join Us?

At Chestnut, we believe in rewarding our team, supporting personal growth, and creating a work environment that feels like home.

Incentives & Perks

• Team & Individual Incentives – Enjoy rewards for your hard work, including staff days out and even trips abroad.
• Employee Assistance Programme (EAP) – Free, confidential support for wellbeing, finances, and more.
• Team Parties & Social Events – Regular events to connect, relax, and celebrate together.
• Work Anniversary Rewards – Your commitment is celebrated every year.
• Refer a Friend Scheme – Recommend a friend and earn a cash bonus when they join us.
• Peter Graham Wine Discounts – Enjoy exclusive pricing on carefully selected wines.
• Family & Friends Discounts – Share special perks with those you care about.
• Team Discounts – Up to 50% off your food bill at our venues.
• Overnight Stays from £75 – Take a break at any Chestnut property at a reduced rate.
• High Street Discounts – Save on retail, dining, and travel with exclusive deals.
• Free Meal on Duty – Enjoy a freshly prepared meal every shift.
• Tips + Wagestream Access – Track your earnings in real-time and access pay as you earn.
• Flexible Hours – We help you maintain a healthy work-life balance.
• Learning & Development – Grow your career with access to accredited training courses and continuous development opportunities.

Who Are We Looking For?

We’re looking for enthusiastic, passionate individuals who:

• Love working with high-quality, locally sourced ingredients
• Take pride in delivering a fantastic guest experience
• Are team players who contribute to a warm, welcoming atmosphere
• Want to grow their skills through training and accredited learning

Are you ready to be part of a company that’s shaping the future of great hospitality?

Who are Chestnut?

Located within the East Anglia region, we are a growing group of stunning pubs with rooms and Bottle Shops. We are proud yet humble and at our core, we always strive to do the best we can for our fantastic people. Our team members are at the heart of who we are, which is why we offer a variety of hours to suit our team members and their personal commitments.