FOH Team Member

The Queen's Head, Hammersmith; Greater London; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Food & drink discount

Weekly tips

Hotel discounts ( Fuller’s family )

My Fuller’s benefits platform

Healthcare Cash Plan

Induction and training

Wagestream access

Job summary

Fuller’s The Queen's Head in Hammersmith is looking for friendly bar and waiting staff to join our team in a busy, welcoming London pub. You will help create a home-from-home experience for regulars and first-time guests, delivering attentive service across food and drink in a vibrant setting.

Join a family-friendly culture with opportunities for learning, progression and a generous benefits package including staff discounts, weekly tips, Wagestream access, and healthcare support after a

Qualifications

• Friendly and sociable with a positive attitude.
• Team player who supports colleagues.
• Passion for delivering engaging service and great guest experiences.

Skills

Sociable personality

Team player

Excellent customer service

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

The Queen's Head in Hammersmith is a traditional local pub, home-from-home for many a regular. It's popular for food, and attracts a busy summer scene thanks to a spacious beer garden.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in our Bar & Waiting Staff:

• Be sociable, friendly and let your individuality shine through.
• An excellent team player with a positive attitude.
• Passion for fresh food, great wines, and engaging service.