FOH Team Member

The Swan Hotel, Arundel; Arundel; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

25% food & drink discount

Weekly tips paid

Discounted hotel stays

My Fuller’s benefits platform

Healthcare Cash Plan

Full induction and training

Wagestream access

Job summary

The Swan, a Fuller’s pub in Arundel, is seeking Bar & Waiting Staff to join our welcoming team. You will deliver friendly service, take orders, and help create a great guest experience across food and drink.

Embrace our values and become part of the Fuller’s family in this local pub setting. We offer a supportive environment, induction and training, and benefits including food and drink discounts, rewards, and access to My Fuller’s benefits platform.

Qualifications

• Be sociable and let your individuality shine through.
• Excellent team player with a positive attitude.
• Great communication skills with guests.
• Passion for fresh food, great wines and engaging service.

Responsibilities

• Provide friendly service to pub guests and assist in bar and dining areas.
• Take orders and serve food and drinks to customers.
• Collaborate with the team to deliver events and maintain high guest satisfaction.

Skills

Sociable

Team player

Communication skills

Friendly

Customer service

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

The Swan is a listed country pub offering accommodation in Arundel. It's a traditional place - think cask ales, fresh food and afternoon teas - but there are plenty of events and functions hosted here too. Expect lively wedding celebrations and music events.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in our Bar & Waiting Staff:

• Be sociable, friendly and let your individuality shine through.
• An excellent team player with a positive attitude.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.