FOH Team Lead

Pirho Grill Kanata; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local restaurant in the United Kingdom is seeking a dynamic Team Leader to oversee operations and ensure exceptional customer service. The ideal candidate will have a strong leadership background in the restaurant industry and a passion for team success. This full-time position offers a pay range of $17.75-$19.00 per hour plus tips, with expected hours of 38 to 42 per week. Apply via email or in person.

Qualifications

• Previous experience in a restaurant leadership role.
• Strong leadership and communication skills.
• Ability to multitask and work under pressure.
• Excellent organizational and time management skills.
• Passion for providing exceptional customer service.
• Food safety certification (preferred).

Responsibilities

• Lead and motivate a team of staff members.
• Ensure adherence to all restaurant policies.
• Maintain a high level of customer satisfaction.
• Resolve customer issues professionally.
• Assist with hiring, training, and performance management.
• Monitor inventory levels and place orders.
• Assist with opening and closing procedures.
• Maintain a clean and organized work environment.

Skills

Leadership

Communication

Multitasking

Customer Service

Organizational Skills

Job description

Overview

We are seeking a dynamic and experienced Team Leader to join our team at Pirho Grill. As a Team Leader, you will play a crucial role in ensuring smooth operations, exceptional customer service, and a positive team environment.

Responsibilities

• Lead and motivate a team of staff members, delegating tasks and providing guidance and support.
• Ensure adherence to all restaurant policies and procedures, including food safety and sanitation standards.
• Maintain a high level of customer satisfaction by providing prompt and courteous service.
• Resolve customer issues and complaints in a professional and timely manner.
• Assist with hiring, training, and performance management of team members.
• Monitor inventory levels and place orders as needed.
• Assist with opening and closing procedures.
• Maintain a clean and organized work environment.

Requirements

• Previous experience in a restaurant leadership role.
• Strong leadership and communication skills.
• Ability to multitask and work under pressure.
• Excellent organizational and time management skills.
• Passion for providing exceptional customer service.
• Food safety certification (preferred).

If you are a motivated and results-oriented individual with a passion for the restaurant industry, we encourage you to apply. Please submit your resume and cover letter to [e-mail] or in person at 451 Hazeldean Rd Unit E-5

Job Type: Full-time

Pay: $17.75-$19.00 per hour plus tips

Expected hours: 38 – 42 per week

START DATE: 02/01/2025