FOH Supervisor - Slim Chickens - York

Slim Chickens - Boparan Restaurant Group; York and North Yorkshire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading restaurant chain in York is seeking a Front of House Supervisor to oversee operations and ensure outstanding customer service. This role involves leading a team, managing guest relations, and maintaining high standards. Ideal candidates have experience in a supervisory position and a passion for the hospitality industry. Offers flexible working and various employee benefits.

Benefits

Generous Colleague Discount

Exclusive Discounts at retailers

Free mortgage advice

Access to earnings anytime

Healthcare Cashplan

Referral Rewards

Career Advancement opportunities

Flexible working options

Qualifications

• Proven experience in a supervisory role within a restaurant or similar environment.
• Natural leader with the ability to inspire and guide a team.
• Passion for hospitality and delivering top-notch service.

Responsibilities

• Supervising and coordinating front-of-house operations to ensure seamless service.
• Leading, mentoring, and motivating the front-of-house team.
• Managing guest relations and ensuring customer satisfaction.

Skills

Leadership

Communication skills

Organisational skills

Customer service

Ability to work under pressure

Job description

Overview

Could you be our next Front of House Supervisor in Slim Chickens York? Slim Chickens serves up southern-inspired fresh delicious chicken tenders, wings, and sandwiches in a casual, laid-back setting!

Why Slim Chickens?

Slim Chickens is aSunday Times Best Big Company to work for 2025, where you will have endless opportunities to develop, grow and learn new skills, whilst working along side some of the best colleagues in hospitality, there really has never been a better time to join us!

Slim Chickens is where southern-inspired flavours meet a vibrant, modern vibe. We’re on a mission to serve up the best chicken around, and as we grow, we need a Front of House Supervisor who’s as excited about our journey as we are.

What You’ll Be Doing:

• Supervising and coordinating front-of-house operations to ensure seamless service
• Leading, mentoring, and motivating the front-of-house team to deliver outstanding customer experiences
• Ensuring the highest standards of customer service, cleanliness, and presentation
• Managing guest relations, handling any issues, and ensuring customer satisfaction
• Assisting with staff training and development to uphold our brand standards
• Supporting the management team in driving sales and achieving business goals
• Creating a welcoming and positive atmosphere where both staff and guests thrive

What We’re Looking For:

• Proven experience in a supervisory role within a restaurant or similar fast-paced environment
• A natural leader with the ability to inspire and guide a team
• A passion for hospitality and delivering top-notch service
• Excellent communication and interpersonal skills
• Strong organisational abilities and attention to detail
• Ability to stay calm and efficient under pressure
• Flexible, availability that includes weekends, late nights and bank holidays – we’re always on the go!

Why You’ll Love It Here:

We’re offering more than just a role; we’re offering a rewarding career path with exciting benefits:

• Generous Colleague Discount:Enjoy 50% off your total bill for you and 5 friends across all of our Brands, because great food is meant to be shared! You can also get 20% off at Carluccio’s retail gift shop & deli (in store and online)
• Exclusive Discounts:Access special offers and discounts at thousands of online and high-street retailers, restaurants, entertainment, gifting, gym membership and many many more through our BRG Spark App
• Secure Your Future:Benefit from free mortgage advice and access to our Financial & Wellbeing Centre
• Access Your Pay Anytime:With our partner Wagestream, you can tap into your earnings whenever you need them
• Stay Well:Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP)
• Referral Rewards:Earn bonuses by referring your friends to join our team
• Career Advancement:Enjoy excellent opportunities for growth and development within our diverse brand portfolio
• Flexible Working:Find a work-life balance with flexible scheduling options

If you’re ready to step up, lead a team, and have fun whilst doing it, Slim Chickens is where you need to be! Apply today – let’s make chicken history together!

Slim's is part of BRG a growing hospitality group of Brand's, committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, we live by our core values:
✅Honest– Acting with integrity in everything we do
✅Hardworking– Giving our best, every day
✅Hungry– Always striving for growth and excellence
✅Heart– Caring deeply about our people, our guests, and our communities