FOH Supervisor

Ed's Easy Diner - Birmingham Selfridges; Highgate; On-site; GBP 40,000 - 60,000; Part time

Job summary

A popular diner in a prestigious location seeks a dynamic Supervisor to join their team. The role involves managing shifts, leading the team, and ensuring compliance with health and safety standards. Candidates need strong leadership skills and a passion for delivering excellent customer service. Perks include discounts, flexible working hours, and career development opportunities. If you're ready for an exciting challenge, apply now and help create unforgettable dining experiences.

Benefits

50% off for you and friends

Access to exclusive deals

Career development opportunities

Flexible working hours

Financial wellbeing support

Healthcare cash plans

Qualifications

• Proven experience in a supervisory or management role within a fast-paced restaurant environment.
• Passion for hospitality and diner experience.
• Positive outlook with a customer-first attitude.

Responsibilities

• Lead the team and manage shifts to ensure smooth operations.
• Support management to meet restaurant objectives and compliance.
• Oversee cash management procedures and ensure health & safety compliance.

Skills

Leadership skills

Organizational skills

Problem-solving

Customer service

Job description

Lead the Rock 'n' Roll Revolution – Become a Supervisor at Ed's Easy Diner

Perfectly positioned in the Food Hall of this prestigious department store, an anchor of the Bull Ring shopping mall.! 10-15 hours a week, full time hours during kids holidays and christmas.

Are you ready to take charge in a place where the spirit of classic Americana comes alive? At Ed's Easy Diner, we're all about delivering an unforgettable experience, with great food, great tunes, and an atmosphere that takes you back to the golden age of roadside diners. Now, we’re looking for a dynamic Supervisor to lead our team and keep the good vibes rolling!

Your Role:

As a Supervisor at Ed’s, you’ll be the driving force behind our diner’s success. You’ll lead by example, ensuring that every guest enjoys not just a meal, but a moment of nostalgia, complete with a side of rock ‘n’ roll. From managing shifts to mentoring team members, you’ll be at the heart of our operations, making sure everything runs smoothly and our guests leave with a smile.

Responsibilities include:

• Support the management team in delivering the restaurants objectives
• Be responsible for opening and closing the restaurant to company standards
• Able to complete end of night cash management procedures
• Ensure that you comply with legislation regarding Security, Health & Safety and Food Hygiene and Licensing laws.
• Working back of house where necessary
• Ensure that all audit requirements are adhered to, including Health and Safety, Food Audits, Stock take, EHO and Financial Audits
• Can fully explain and demonstrate the allergen procedures

What We’re Looking For:

• A passion for hospitality and a love for the diner experience
• Proven leadership skills with the ability to motivate and inspire a team
• Experience in a supervisory or management role within a fast‑paced restaurant environment
• A customer‑first attitude, always striving to exceed expectations
• Strong organisational skills with a knack for problem‑solving on the fly
• A positive outlook, a can‑do attitude, and a commitment to delivering excellent service

What’s in it for You?

• Amazing Discounts: Enjoy 50% off your bill for you and up to 5 friends at all of our brands!
• Exclusive Perks: Access to fantastic deals through our BRG Spark App, including high‑street and restaurant discounts.
• Career Development: Unleash your potential with endless growth opportunities across our diverse range of brands.
• Flexible Working: We offer shifts that fit around your lifestyle.
• Financial Wellbeing: Get access to mortgage advice, wage advances, and our Financial & Wellbeing Centre.
• Health & Support: Benefit from healthcare cash plans, an Employee Assistance Programme (EAP), and more!

If you’re ready to lead a team in a place where every day feels like a blast from the past, apply now and join the Ed’s Easy Diner family! Let’s create something special together.

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering an memorable guest experience and an amazing working environment.

At BRG, we live by our core values:

• ✅ Honest – Acting with integrity in everything we do.
• ✅ Hardworking – Giving our best, every day.
• ✅ Hungry – Always striving for growth and excellence.
• ✅ Heart – Caring deeply about our people, our guests, and our communities.