FOH & Security Brand Ambassador — London

Securitas; Greater London; On-site; GBP 51,000 - 55,000; Full time

Benefits offered by this job

Company pension

Discounted gym memberships

Wellness support

Dental plans

Cycle to work

Car lease

Discounts on brands

Mortgage advice

Payroll ISA

Job summary

London-based Front of House and Security Brand Ambassador (STARS) at Securitas is a full-time role located on Wardour Street. You will serve as the face of the building, delivering a five-star, security-aware guest experience for staff, visitors and contractors.

You will combine reception, concierge, facilities coordination, administration and vendor management with security awareness, ensuring a safe and elegant environment daily.

Qualifications

• Proven Front of House or corporate hospitality experience.
• Impeccable presentation and attention to detail.
• Strong organisational skills and the ability to multitask.
• A proactive mindset with natural problem-solving ability.
• Professionalism, discretion and integrity at all times.

Responsibilities

• Meet and greet all staff, visitors and contractors in a professional and personable manner.
• Deliver a consistently high-end customer focused experience.
• Embody a high-performance approach and encourage colleagues to do the same.
• Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard.
• Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work.
• Assist in emergency situations.
• Provide timely and accurate information.
• Respond appropriately to varying and fast changing priorities.
• Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.)
• Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both.

Skills

Front of House experience

Corporate hospitality

Impeccable presentation

Attention to detail

Organisational skills

Problem solving

Professionalism and discretion

Tools

Microsoft Office

Job description

London-based Front of House and Security Brand Ambassador (STARS) at Securitas is a full-time role located on Wardour Street. You will serve as the face of the building, delivering a five-star, security-aware guest experience for staff, visitors and contractors.

You will combine reception, concierge, facilities coordination, administration and vendor management with security awareness, ensuring a safe and elegant environment daily.