FM Waiting Staff

Franco Manca Muswell Hill; Greater London; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

Free pizzas

Free soft drinks

28 days holiday

Pension scheme

24/7 virtual GP access

Wellbeing counselling

Discounts and vouchers

Gym and cinema discounts

Annual social events

Staff dining 50% discount

Referral scheme up to £500

Franco Academy

Job summary

Franco Manca Muswell Hill is hiring a Team Member to deliver warm, friendly service and help run a busy pizza restaurant in London. You will greet guests, take orders and contribute to a smooth service while upholding high standards of cleanliness and presentation.

No formal experience required—training will be provided as part of joining the Franco family. This role offers growth opportunities and a supportive team environment in a popular UK chain.

Qualifications

• Energetic, enthusiastic and passionate about making people happy.
• Team player ready to pitch in and help out wherever needed.
• Excellent communication skills and enjoy meeting new people.
• Love working in a fast-paced environment where every day is different.

Responsibilities

• Greet and serve guests with a positive attitude and friendly manner.
• Take orders, serve drinks and ensure timely delivery of pizzas.
• Maintain cleanliness and high presentation standards.
• Work as part of a team to keep the restaurant buzzing during peak hours.
• Assist with food prep and maintain food quality and hygiene.
• Contribute to a welcoming Franco family atmosphere on every shift.

Skills

Customer service

Team player

Communication skills

Fast-paced environment

Job description

What you’ll get:

• £12.71 - 16.71 per hour OTE (including service charge - our data says you can earn between £1 to £4 per hour on top of your pay)
• Free yummy pizzas and soft drinks on every shift
• Free Sourdough bread to cook at home
• 28 days holiday (pro rata)
• A pension scheme to set you up for the future
• 24/7 virtual GP access and confidential counselling sessions and advice on wellbeing, money, legal and personal matters.
• Cashback, online discounts and discounted shopping vouchers to help with everyday savings.
• Gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks.
• Annual social events, incentives and competitions
• 50% staff discount when dining in any Franco Manca restaurants
• Up to £500 employee referral scheme (T&C apply)
• Ongoing personal growth and development with our Franco Academy all over the UK

About Us:

At Franco Manca, we’re not just making sourdough pizza - we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza - we’re about people, community, and creating a welcoming space where everyone feels at home.

What You’ll Do:

• As a Team Member, you’ll be the heart and soul of our restaurant. Whether you’re serving guests or making sure the dough is just right, every shift is about creating great moments for our customers.
• You’ll deliver amazing service with a smile, making every customer feel like part of the Franco family.
• Be hands-on - whether it’s taking orders, serving up drinks, or bringing the best sourdough pizza to the table.
• Work as part of a team to keep the restaurant buzzing, even during the busiest shifts.
• Help maintain high standards of cleanliness, food quality and presentation.
• Live and breathe the Franco vibe - friendly, positive and always ready to lend a hand.

What You’ll Bring to the Role:

• We’re looking for someone with energy, enthusiasm and a passion for making people happy.
• You’ll be a team player, ready to pitch in and help out wherever needed.
• Have great communication skills and enjoy meeting new people.
• Love working in a fast-paced environment where every day is different.
• Bring a positive attitude a strong work ethic and a big smile.
• Experience isn’t essential - we’ll teach you everything you need to know!

Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience, and potential. If you need any adjustments during the application or interview process, please let us know and we’ll be happy to support you.