FM Contract Manager

R&A Consultants Ltd; City Of London; On-site; GBP 53,000 - 63,000; Full time

Job summary

A leading facilities management service provider in London is seeking an FM Contract Manager to oversee hard FM services within a commercial office building. The ideal candidate will have over 5 years of experience in managing FM contracts and strong technical management skills. This role offers a competitive salary and a strong platform for career progression.

Benefits

Competitive salary of GBP63,000 per annum

Manage a prestigious commercial building

Career development and progression opportunities

Qualifications

• Minimum of 5 years' experience delivering hard services FM contracts.
• Strong technical and managerial background within a commercial FM environment.
• Proven experience managing contracts with values exceeding GBP1.5m per annum.

Responsibilities

• Oversee the delivery of hard FM services, ensuring all agreed KPIs and SLAs are achieved.
• Lead and manage an on-site engineering and support team.
• Act as the primary point of contact for the client.
• Prepare and deliver reports for client and internal reviews.
• Develop operational strategies to drive continuous improvement.
• Identify and manage opportunities to grow contract revenue.

Skills

Client-facing skills

Technical management

Leadership skills

Commercial awareness

Education

Relevant management and technical qualifications (e.g., HNC, IOSH/NEBOSH, IWFM)

Job description

Position: FM Contract Manager

Location: Liverpool Street, City of London

Salary: GBP63,000 per annum

Hours: Monday to Friday, 8am to 5pm

Employment Type: Full-time, Permanent

A fantastic opportunity has arisen for an FM Contract Manager to join a leading facilities management service provider, overseeing the delivery of hard FM services within a modern commercial office building located close to Liverpool Street Station.

This role would suit a proactive and commercially aware professional with strong client-facing and technical management experience.

What you’ll do

• Oversee the delivery of hard FM services, ensuring all agreed KPIs and SLAs are achieved.
• Lead and manage an on‑site engineering and support team, maintaining high performance and service standards.
• Act as the primary point of contact for the client, managing the relationship on a daily basis.
• Prepare and deliver reports for both client and internal management reviews.
• Develop operational strategies to drive continuous improvement and service excellence.
• Identify and manage opportunities to grow contract revenue and enhance client satisfaction.
• Represent the business at client and stakeholder meetings.

What you’ll bring

• Minimum of 5 years' experience delivering hard services FM contracts.
• Strong technical and managerial background within a commercial FM environment.
• Proven experience managing contracts with values exceeding GBP1.5m per annum.
• Excellent communication and leadership skills with the ability to influence at all levels.
• Strong commercial awareness and experience in business development.
• Relevant management and technical qualifications (e.g., HNC, IOSH/NEBOSH, IWFM).

Why Apply?

• Competitive salary of GBP63,000 per annum
• Manage a prestigious commercial building in the heart of London
• Opportunity to work with a well‑established, industry‑leading FM provider
• Strong platform for career development and progression

This is an exciting opportunity for an experienced Contract Manager to take ownership of a high‑profile site and lead a motivated team delivering excellence in facilities management.