FM Consultant and Senior Consultant- Facilities Management Services

Turner & Townsend Plc.; London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a passionate FM Consultant to join their dynamic team. This role involves optimizing facilities management services, supporting strategic reviews, and ensuring the successful delivery of projects. You will collaborate with senior members, apply industry best practices, and develop strong client relationships. The position offers flexibility in working locations across the UK, with opportunities for professional growth and development. Join a company that values diversity, promotes a healthy work-life balance, and empowers its employees to make a difference.

Qualifications

• Experience in Facilities Management procurement and performance management.
• Degree qualified or equivalent experience in a related subject.

Responsibilities

• Support senior team members in project delivery and business generation.
• Build strong client relationships and resolve issues effectively.
• Apply FM industry best practices in all aspects of the role.

Skills

Facilities Management procurement

Benchmarking

Contract management

Performance management

Building construction

Operational readiness

Service mobilisation

Education

Degree in a related subject

Equivalent industry experience

Tools

MS Office (Outlook, Excel, Word, PowerPoint, Project, Visio)

Job description

FM Consultant and Senior Consultant- Facilities Management Services

• Full-time

At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.

Every day we help our major global clients deliver ambitious and highly technical projects, in over 110 offices worldwide.

Our FM team help our clients to optimise their facilities management services; from aligning the FM strategy with that of their business, through the development of operational structures and processes to the procurement of the best possible supply chain supported by efficient and effective performance management and benchmarking tools.

Our services include:

• Strategic and operational reviews
• FM procurement and service definition
• Performance measurement
• FM audits and health checks
• Technical FM advisory support
• Operational and minor works project support
• Operational readiness, mobilisation and FM design reviews

We are seeking individuals with a keen interest, experience and knowledge in Facilities Management procurement, benchmarking, contract and performance management. Additional experience in building construction, FM operations, operational readiness and service mobilisation would also be of benefit.

The role can be based in any of our UK based offices, but the individual must be flexible in terms of working location; overnight stays may be required in the long term, and there is a requirement to work across the UK and beyond when this arises.

Responsibilities and behaviours

As an FM Consultant you are:

• A cooperative team member supporting senior team members in the successful delivery of projects.
• Capable of independently completing tasks and activities and taking responsibility for your own time management and ability to work towards overall project timescales and potentially tight deadlines.
• Expected to support senior team members in business generation activities where required, such as bid writing and developing marketing material.
• Able to apply FM industry best practice to all elements of the role.
• Capable of building strong, professional client relationships and identifying and resolving client’s issues.
• Able to analyse information quickly and efficiently, choose or recommend from a range of options and make decisions where the parameters are unclear and judgement needs to be exercised.
• Aside from accepting personal responsibility for the quality and commercial delivery aspects of your work, you will be expected to develop skills and share knowledge within the whole consulting practice.
• Expected to work within any of the consulting practices where your professional skills and experience add value.

Competencies

As an FM Consultant you have an understanding of the following competencies:

• Undertaking Strategic FM Reviews
• Procurement of FM Services
• Benchmarking of FM services
• FM operational support
• FM contract and performance management
• Writing of service specifications, key performance indicators and other contract documents
• Understanding of Lifecycle & Whole Life Costs
• Delivering Operational Readiness & Mobilisation

Education, Qualifications & Experience

As a Facilities Management Consultant you have the following qualifications and experience:

• Ideally degree qualified or equivalent qualification in a related subject or appropriate industry experience.
• Proficient and experienced in using MS office software including Outlook, Excel, Word, PowerPoint, Project and Visio.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

SOX control responsibilities may be part of this role, which are to be adhered to where applicable.