FM Consultant and Senior Consultant- Facilities Management Services

Turner Townsend; Bristol; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading global consultancy is seeking an FM Consultant to optimize facilities management services and support senior team members in project delivery. The role requires flexibility in location and involves responsibilities like managing client relationships, conducting strategic reviews, and ensuring FM best practices. Ideal candidates will have a degree or equivalent experience and strong skills in performance management and procurement.

Qualifications

• Experience in Facilities Management procurement, building construction, and operational readiness.
• Ability to analyse information quickly and independently manage tasks.
• Proficient in writing service specifications and conducting FM design reviews.

Responsibilities

• Support senior team members in project delivery and business generation.
• Build strong client relationships and resolve issues effectively.
• Apply FM industry best practices and take personal responsibility for quality delivery.

Skills

Facilities Management procurement

Contract performance management

Benchmarking

Client relationship management

Education

Degree qualified in related subject or equivalent experience

Tools

MS Office (Outlook, Excel, Word, PowerPoint, Project, Visio)

Job description

Company Description At Turner & Townsend we're passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 110 offices worldwide.

Job Description Our FM team help our clients to optimise their facilities management services; from aligning the FM strategy with that of their business, through the development of operational structures and processes to the procurement of the best possible supply chain supported by efficient and effective performance management and benchmarking tools. Our services include:

• Strategic and operational reviews
• Benchmarking support
• FM procurement and service definition
• Performance measurement
• FM audits and health checks
• Technical FM advisory support
• Operational and minor works project support
• Operational readiness, mobilisation and FM design reviews

We are seeking individuals with a keen interest, experience and knowledge in Facilities Management procurement, benchmarking, contract and performance management. Additional experience in building construction, FM operations, operational readiness and service mobilisation would also be of benefit.

The role can be based in any of our UK based offices, but the individual must be flexible in terms of working location, overnight stays may be required in the long term, and there is a requirement to work across the UK and beyond when this arises.

Responsibilities and behaviours

• As an FM Consultant you are: a cooperative team member supporting senior team members in the successful delivery of projects.
• Capable of independently completing tasks and activities and taking responsibility for your own time management and ability to work towards overall project timescales and potentially tight deadlines.
• Expected to support senior team members in business generation activities where required, such as bid writing and developing marketing material.
• Able to apply FM industry best practice to all elements of the role.
• Capable of building strong, professional client relationships and identifying and resolving client\'s issues
• Able to analyse information quickly and efficiently, choose or recommend from a range of options and make decisions where the parameters are unclear and judgement needs to be exercised.
• Aside from accepting personal responsibility for the quality and commercial delivery aspects of your work you will be expected to develop skills and share knowledge within the whole consulting practice.
• Expected to work within any of the consulting practices where your professional skills and experience add value.

Qualifications

• Undertaking Strategic FM Reviews
• Procurement of FM Services
• Benchmarking of FM services
• Providing contract mobilisation support
• FM operational support
• FM contract and performance management
• Writing of service specifications, key performance indicators and other contract documents
• Conducting FM design reviews
• Understanding of Lifecycle & Whole Life Costs
• Delivering Operational Readiness & Mobilisation

Education, Qualifications & Experience

• Ideally degree qualified or equivalent qualification in a related subject or appropriate industry experience
• Proficient and experienced in using MS office software including Outlook, Excel, Word, PowerPoint, Project and Visio.