Floor Team Member - London

Market Halls; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality group in Greater London is seeking a Floor Team Member to deliver exceptional service in a dynamic food hall environment. The ideal candidate will prepare venues, greet guests, and ensure a welcoming atmosphere. This role offers a competitive pay of £12.75 per hour, 28 days of holiday, and ongoing training opportunities, including coaching and mentoring. Join our diverse team and be part of an exciting workplace culture.

Benefits

Competitive pay: £12.75 per hour

Hospitality Rewards

25% discount across all Market Halls traders

Complimentary team meal every shift

28 days' holiday, including your birthday off

Ongoing training and development

Qualifications

• Passion for delivering outstanding guest service in a lively, fast-paced environment.
• Positive energy and confidence when engaging with guests.
• Flexible, adaptable, and able to thrive under pressure.

Responsibilities

• Prepare the venue for service and ensure it remains clean and welcoming.
• Greet, interact with, and assist guests to deliver an exceptional visit every time.
• Clear and reset tables efficiently to keep service flowing.

Skills

Outstanding guest service

Positive energy and confidence

Flexibility and adaptability

Job description

Floor Team Member

Welcome guests.

Keep the vibe flowing.

Deliver exceptional service.

Since 2018, Market Halls has been transforming iconic spaces across London into vibrant food halls.

We bring together independent kitchens, premium bars, and live entertainment under one roof.

From Oxford Street, Canary Wharf, Paddington and Victoria, our venues are designed as social hubs where guests can explore diverse dining, enjoy carefully curated drinks, and experience live music and events.

Each site celebrates the character of its building, from historic dance halls to modern landmarks, while giving a platform to some of the city's most exciting independent food traders.

With strong year-on-year growth, national recognition on The Apprentice and MasterChef, and new flagships on the horizon, it's a brilliant time to join our team and be part of the next chapter in London's food hall revolution.

• Why join us
• Competitive pay : 12.75 per hour
• Hospitality Rewards : discounts on gyms, retailers, restaurants + 24 / 7 confidential wellbeing support
• 25% discount across all Market Halls traders
• Complimentary team meal every shift
• 28 days' holiday, including your birthday off
• Ongoing training and development : coaching, mentoring, workshops, and project opportunities
• The role
• As a Floor Team Member, you'll be at the heart of the guest experience.
• You will :
• Prepare the venue for service and ensure it remains clean and welcoming
• Greet, interact with, and assist guests to deliver an exceptional visit every time
• Clear and reset tables efficiently to keep service flowing
• Support upselling from our bars and ensure guests feel looked after from arrival to departure
• About you
• Passion for delivering outstanding guest service in a lively, fast-paced environment
• Positive energy and confidence when engaging with guests
• Flexible, adaptable, and able to thrive under pressure
• Aligned with our P.E.A.K.
• values :
• Passionate Entrepreneurial Adaptable Kind
• Our culture

At Market Halls, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive.