Floor Supervisor

B&M Retail; Swansea; On-site; GBP 18,000 - 22,000; Part time

Job summary

A leading UK retailer is seeking a Floor Supervisor in Swansea. You will support the Floor Manager to ensure high store standards and deliver exceptional customer service. Ideal candidates are enthusiastic team players with experience in a fast-paced retail environment. This part-time role offers flexibility and great employee benefits including discounts. Join a fast-growing company with opportunities for advancement.

Benefits

Employee discounts

Internal development opportunities

Qualifications

• Enthusiastic team player with a passion for retail.
• Experience supervising a small team in a retail environment.
• Flexible approach with a 'can do' attitude.
• Ability to think on your feet.

Responsibilities

• Deliver exceptional customer service.
• Ensure colleagues demonstrate appropriate behaviours.
• Provide skills and knowledge to colleagues.
• Maintain a safe environment for colleagues and customers.
• Be visible and approachable.
• Ensure legal compliance in store operations.
• Merchandise for a welcoming environment.
• Safeguard company assets.

Skills

Customer service focus

Team leadership

Flexibility

Problem-solving

Job description

B&M Retail are currently recruiting for a Floor Supervisor to join our team in Gendros! This is a permanent, part time role, working 30 hours a week and will require the flexibility to work shifts in the daytime, evenings and at weekends. We are one of the UK's fastest growing retailers and, with our ongoing expansion plans, there's never been a better time to join us! We offer amazing on the job training, internal development, and career succession – 80% of our Managers are home grown. As a Floor Supervisor, you will support the Floor Manager in ensuring that our team delivers the best store standards for our customers!

Responsibilities

• Be passionate about delivering exceptional customer service
• Ensure colleagues demonstrate the appropriate behaviours in the checkout area and on the sales floor!
• Provide colleagues with the appropriate skills and knowledge
• Ensure safe environment for colleagues and customers
• Be highly visible and approachable to customers and colleagues
• Operate and deliver processes that ensure the store meets all legal requirements
• Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
• Protect and safeguard the Company assets

Qualifications

• Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service.
• Experience supervising/managing a small team, in a fast paced retail environment.
• A flexible approach and a 'can do' attitude.
• The ability to think on your feet.

Benefits

At B&M, we offer great benefits including discount in our stores and our colleague portal offers additional discount for retailers, hospitality & much more!

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