Floor staff

Wouldhave; South Shields; In loco; GBP 12.000 - 15.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free meal & drink

20% staff discount

Midnight shift premium (£1 extra/hour)

Bonus scheme (up to 19% of pay)

Guaranteed hours contracts

Paid holiday

Free shares (after qualifying period)

Loyalty rewards

Descrizione del lavoro

JD Wetherspoon Plc in South Shields is hiring casual team members to serve food and drinks with a focus on guest experience and efficiency. The role offers flexible shifts, from mornings to late finishes, and opportunities to progress within the business.

You will be supported by a strong training programme and enjoy a friendly team environment, with a range of benefits including meals and discounts while not on shift.

Competenze

• Proof of right to work
• Bank account in your own name
• Must be able to converse in English and understand training duties
• Fixed place of residence within reasonable travelling distance
• Basic computer literacy

Mansioni

• Take orders, prepare, dispense and serve drinks to correct spec, at bar or via customer app
• Deliver food and ensure timely check-backs and plate clearing
• Provide friendly customer interactions: say hello, thank customers and build rapport
• Be knowledgeable about promotions, events and new products
• Maintain clean-as-you-go standards: clear tables, wipe surfaces, toilet checks
• Work in all areas: glass-washing, restocking fridges, floor and garden duties as needed

Conoscenze

Customer service

Teamwork

English proficiency

Willingness to learn

Descrizione del lavoro

About the role

At a glance, your role is to work as part of a team to serve food and drinks to the correct specification, working efficiently, all while maintaining high standards of cleanliness, safety and customer service.

Our pubs open early and close late, so we offer great flexibility with shift patterns, including mornings, evenings, weekends and late finishes.

The ideal applicant

We’re looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure. As a UK Top Employer with an award-winning training programme, we know that we can teach you the skills you’ll need to succeed.

Whether you’re looking for a long-term career or just some extra shifts, if you’re reliable, friendly and love working as part of a team – this role could be perfect for you.

What you can expect:

• competitive rate of pay
• a free meal and a drink, when working
• 20% discount on all food, drinks and hotel accommodation (for you and up to three guests), when not working
• £1 extra per hour, for hours worked during midnight–5.59am
• bonus scheme – earn up to 19% of your pay
• availability of guaranteed-hours contracts and variable-hours contracts
• paid holiday
• free shares (after a qualifying period)
• loyalty reward scheme

Duties include:

• taking orders, preparing, dispensing and serving drinks to the correct spec, whether at the bar or via the customer app
• delivering food to customers, ensuring that check-backs are completed and clearing plates within the required timeframe
• providing friendly customer interactions: say “hello”, thank customers and build rapport
• being knowledgeable about promotions, events and new products
• maintain our ‘clean as you go’ standards, including clearing tables, wiping surfaces and carrying out toilet checks
• working in all areas, including glass-washing, restocking fridges, floor and beer garden clearing and other duties, as needed

Essential requirements

• Have a proof of right to work
• Have a bank account in your own name
• Be able to converse in English and to understand the language to complete training and other duties associated with your job role.
• Have a fixed place of residence within reasonable travelling distance of your place of work.
• Basic computer literacy

Progression and development

Most Wetherspoon team leaders and managers started in the kitchen or behind the bar.

If you’re looking to progress, we can support your development with:

• structured on-the-job training.
• apprenticeships and management academies.
• cross-training into other areas (kitchen, hotel).
• opportunities to move into team-leader, kitchen-shift-leader and/or pub-manager roles.

Wetherspoon promotes an inclusive working environment where everyone is welcome.

When you’re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we’ll ensure that you have the skills and knowledge you need for a great career with us.

Under-18s may attract a lower rate of pay, always in line with, but usually above, national guidelines.

If a high number of applications is received, this vacancy may close early.