Floor staff

J D Wetherspoon; Newcastle upon Tyne; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Competitive pay (£12.81/hr)

Free meal and a drink when working

20% discount on food, drinks and hotel

£1 extra per hour for late-night hours

Bonus scheme up to 19% of pay

Paid holiday

Free shares after qualifying period

Loyalty reward scheme

Job summary

J D Wetherspoon, at The Five Swans in Newcastle Upon Tyne, is seeking a Floor staff member to join a busy team. You will serve drinks and meals, work to high standards of cleanliness and customer service, and enjoy flexible shift patterns across mornings, evenings, weekends and late finishes.

Full training is provided as part of UK Top Employer recognition with an award-winning training programme. A competitive pay rate (£12.81 per hour) and progression opportunities are on offer, with early

Qualifications

• No experience required, just a good attitude and willingness to learn.
• Able to work as part of a team and stay calm under pressure.

Responsibilities

• Take orders and serve drinks and food to correct specifications.
• Deliver food to tables, clear plates, and manage check-backs.
• Provide friendly customer interactions and promote promotions.

Job description

Job Ref

662970

Job Title

Floor staff

Pub

The Five Swans, Newcastle Upon Tyne

Salary

£12.81

Closing Date

01-09-2026

Vacancy Description

The ideal applicant

We`re looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure. As a UK Top Employer with an award-winning training programme, we know that we can teach you the skills you`ll need to succeed.

Whether you`re looking for a long-term career or just some extra shifts, if you`re reliable, friendly and love working as part of a team - this role could be perfect for you.

What`s in it for you?

• competitive rate of pay
• a free meal and a drink, when working
• 20% discount on all food, drinks and hotel accommodation (for you and up to three guests), when not working
• £1 extra per hour, for hours worked during midnight-5.59am
• bonus scheme - earn up to 19% of your pay
• availability of guaranteed-hours contracts and variable-hours contracts
• paid holiday
• free shares (after a qualifying period)
• loyalty reward scheme

The role

At a glance, your role is to work as part of a team to serve food and drinks to the correct specification, working efficiently, all while maintaining high standards of cleanliness, safety and customer service.

Our pubs open early and close late, so we offer great flexibility with shift patterns, including mornings, evenings, weekends and late finishes.

Duties Include

• taking orders, preparing, dispensing and serving drinks to the correct spec, whether at the bar or via the customer app
• delivering food to customers, ensuring that check-backs are completed and clearing plates within the required timeframe
• providing friendly customer interactions: say "hello", thank customers and build rapport
• being knowledgeable about promotions, events and new products
• maintain our `clean as you go` standards, including clearing tables, wiping surfaces and carrying out toilet checks
• working in all areas, including glass-washing, restocking fridges, floor and beer garden clearing and other duties, as needed

Progression and development

Most Wetherspoon team leaders and managers started in the kitchen or behind the bar.

If you`re looking to progress, we can support your development with:

• structured on-the-job training.
• apprenticeships and management academies.
• cross-training into other areas (kitchen, hotel).
• opportunities to move into team-leader, kitchen-shift-leader and/or pub-manager roles.

Wetherspoon promotes an inclusive working environment where everyone is welcome.

When you`re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we`ll ensure that you have the skills and knowledge you need for a great career with us.

Under-18s may attract a lower rate of pay, always in line with, but usually above, national guidelines.

If a high number of applications is received, this vacancy may close early.

Read more about our Floor associate role

Hours Per Week

8

Monday Hours

Flexible

Flexible

Tuesday Hours

Flexible

Flexible

Wednesday Hours

Flexible

Flexible

Thursday Hours

Flexible

Flexible

Friday Hours

Flexible

Flexible

Saturday Hours

Flexible

Flexible

Sunday Hours

Flexible

Flexible