Floor Manager - Lead a High-Volume, People-First Café

Babu House; Greater London; Hybrid; GBP 44,000 - 49,000; Full time

Benefits offered by this job

Free team meals every shift

Competitive salary £44,000–£49,000 inc

Full-time role with 5-day week

Wellbeing and training programmes

Inclusive and diverse workplace

Job summary

Dishoom Kensington is hiring a Floor Manager to oversee busy service periods across a vibrant all-day dining model. You will lead front-of-house teams, coordinate with the kitchen, and ensure exceptional guest service and safety standards.

The role is full-time with a 5-day week, flexible shifts, and a focus on development, training, and teamwork within a diverse environment. Competitive salary and performance-based benefits are included.

Qualifications

• Floor management experience in high-volume venues.
• Strong leadership and people-development skills.
• Attention to detail and safety-conscious.
• Excellent guest-service mindset and hospitality ethos.
• Ability to manage large teams across shifts.

Responsibilities

• Oversee daily floor operations across all service periods.
• Lead, coach and develop front-of-house staff to deliver high standards.
• Coordinate with kitchen and service teams to ensure smooth service.
• Maintain safety, cleanliness and compliance on the floor at all times.
• Drive a positive, inclusive team culture and guest experience.

Job description

Dishoom Kensington is hiring a Floor Manager to oversee busy service periods across a vibrant all-day dining model. You will lead front-of-house teams, coordinate with the kitchen, and ensure exceptional guest service and safety standards.

The role is full-time with a 5-day week, flexible shifts, and a focus on development, training, and teamwork within a diverse environment. Competitive salary and performance-based benefits are included.