Floor Manager (Full time 40 Hours), adidas Cannock

adidas; Cannock Wood; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading sports brand is seeking a retail team leader to drive sales and ensure excellent customer service. You will lead by example, coach your team, and maintain brand standards. The ideal candidate has over a year of experience in a sports or fashion retail environment, exceptional leadership skills, and a strong command of English. Join us to shape our customers' shopping experience and enjoy competitive rewards and career growth opportunities.

Benefits

Competitive compensation

Free uniform sets

Discount on adidas products

Qualifications

• 12+ months of work experience in a retail environment focused on sports/fashion.
• Advanced selling experience with comprehensive product and industry understanding.
• Comfortable conducting feedback conversations and team planning.

Responsibilities

• Lead by example, coaching and coordinating the shop floor.
• Drive store sales and ensure customer service excellence.
• Maintain brand standards including visual merchandising.

Skills

Team leadership

Customer service

Analysis skills

Training skills

English proficiency

Job description

Hi, this is the first step in your adidas journey. For more than 70 years we've been creating the best sports gear and inspiring millions of people to change their lives through sport. Our core value is people. adidas is a team of optimists. We lead an active lifestyle, creating innovations to balance sports and nature, looking at the world without borders or prejudice, and inspiring change in our customers. Retail stores are the first point of contact with our consumers and the heart of adidas brand. Want to be a part of the ride? Join us now!

We Offer

• Competitive compensation & rewards (bonuses, referral program, etc.).
• Free uniform sets twice a year.
• Discount on adidas products online and in all own stores.

Employees Appreciate In Us

• Supportive team that accompanies you all the way in the company and inspires you to win new challenges.
• Career without borders: the opportunity to grow in retail, office, and distribution center.
• Development opportunities: free trainings in the product, service, processes, and personal effectiveness programs.
• Modern environment with the highest retail standards and best technologies.
• Embracing culture of diversity, equity, and inclusion.
• Innovations to establish a new era of sport in balance with nature.

We Appreciate In Our Employees

• 12+ months of work experience in a sports/fashion customer and commercial-focused retail environment with advanced selling experience and comprehensive product, retail, and industry understanding.
• Team leadership and customer service.
• KPIs background and understanding. Strong analysis skills. Strong training skills.
• Comfortable conducting feedback conversations. Team Line up planning. Product knowledge.
• Good English skills/understanding.
• Professional handling of difficult interpersonal situations within the store team. Understanding the store´s needs and acting accordingly.

Your Activities

• Leading by example and coaching, coordinating the shop floor, and ensuring continuous development for the team in store.
• Drive store sales together with the team to meet the target set by delivering great customer service.
• Ensure the store is up to brand standards at all times incl. Visual Merchandising standards, Replenishment, and Customer service to create the best shopping experience for the consumer.

#ItStartsWithYou

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.