Floor Manager

CLARK'S; Wales; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Store Bonus Scheme

Holiday Pay

Eyecare Vouchers

Clarks Workplace Pension Scheme

Job summary

CLARK'S is seeking an Assistant Store Manager in Wales to support store leadership, drive daily operations, and deliver strong customer service. You will lead a hands-on team, manage shifts, and help achieve sales and service targets in a fast-paced retail environment.

The role requires experience in retail leadership, excellent communication, and the ability to work weekends and holidays. A proactive, problem-solving mindset and proficiency with POS systems and office tools are essential.

Qualifications

• Experience in retail leadership or supervisory roles.
• Ability to drive KPIs and results.
• Strong interpersonal and communication skills with the ability to lead and inspire a team.
• Flexibility to work a 7-day shift pattern, including weekends and bank holidays.
• Basic knowledge of POS systems, inventory management, and MS Office/Google Workspace tools.

Responsibilities

• Support the Store Manager in leading the retail team and daily operations.
• Ensure store runs smoothly and meets performance goals.
• Lead by example in customer service and operations.
• Collaborate with teams to deliver strong store performance.

Skills

Retail leadership

KPI monitoring

Communication skills

Team leadership

Problem solving

POS knowledge

Inventory management

MS Office/Google Workspace

Tools

POS systems

MS Office/Google Workspace

Job description

Assistant Store Manager

Why join us?

We're more than just a shoe brand—we have been at the forefront of innovative shoemaking since its foundation in 1825. That's right! 200 years! If you have a great attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you!

About the role:

We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands-on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals.

We're looking for someone with:

• Previous experience in retail leadership, supervisory, or keyholder roles preferred.
• Comfortable in driving KPI's and results.
• Strong interpersonal and communication skills with the ability to lead and inspire a team.
• Strong communication and Solid organizational and problem-solving abilities.
• Flexibility to work a 7-day shift pattern, including weekends and bank holidays.
• Comfortable working in a fast-paced retail environment.
• Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools.

Benefits

We reward our Assistant Store Manager with a comprehensive package, including:

• Retail Trust
• Life Assurance
• Clarks Discount Card
• Store Bonus Scheme
• Holiday Pay
• Eyecare Vouchers
• Clarks Workplace Pension Scheme

Join us and bring your positive energy to Clarks - where every day is an adventure!