Floor Manager

BM Stores; Stirling; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent UK retailer in Stirling is seeking a Floor Manager to support the Store Management team in daily operations. You will lead a team, ensuring exceptional service and operational standards. Ideal candidates will have retail or hospitality management experience, strong leadership skills, and a passion for customer service. This role offers a permanent 40-hour contract and clear career progression opportunities.

Benefits

10% staff discount

Exclusive colleague discounts

On-the-job training and development

Wellbeing support through Employee Assistance Programme

Clear progression path

Qualifications

• Experience managing a team in retail or hospitality.
• Ability to think on your feet and make confident decisions.
• Passion for retail and delivering great service.

Responsibilities

• Deliver excellent service and maintain strong visual and operational standards.
• Support, develop and motivate your team to hit sales and performance targets.
• Ensure the store meets all legal, safety, and operational requirements.
• Drive KPIs and manage performance effectively.
• Contribute to a positive, high-performing store culture.

Skills

Strong leadership

Communication skills

Organisational skills

Hands-on approach

Flexible attitude

Team management

Customer service passion

Job description

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Are you a Supervisor, Team Leader or Assistant Manager looking to step up? Want to be part of a fast-growing retailer with real career development? Then look no further, B&M is hiring a Floor Manager to join our Springkerse Retail Park store team, in Stirling!

As Floor Manager, you'll support the Store Management team in running day-to-day operations. You'll lead by example, motivate your team, and ensure exceptional store standards and customer experience.

The key responsibilities are:

• Deliver excellent service and maintain strong visual and operational standards
• Support, develop and motivate your team to hit sales and performance targets
• Ensure the store meets all legal, safety, and operational requirements
• Drive KPIs and manage performance effectively
• Contribute to a positive, high-performing store culture

What we're looking for:

• Experience managing a team in retail or hospitality
• Strong leadership, communication and organisational skills
• A hands-on approach with a flexible, 'can do' attitude
• Ability to think on your feet and make confident decisions
• Passion for retail and delivering great service

Why join B&M?

With 780+ stores and growing, there's never been a better time to join us. We offer:

• A clear progression path up to Deputy Store Manager and beyond
• On-the-job training and development
• 10% staff discount (with regular double discount events!)
• Access to exclusive discounts via our colleague benefits portal
• Wellbeing support through our Employee Assistance Programme
• A secure, permanent 40-hour contract

Ready to take the next step in your retail career? Apply now and join the B&M journey!

B&M is an equal opportunity employer. We're committed to creating an inclusive and diverse workplace