Floor Manager

BM Stores; Ely; On-site; GBP 60,000 - 80,000; Full time

Job summary

A fast-growing retailer is seeking a Floor Manager to join the Ely store team. This role involves supporting day-to-day operations, leading and motivating staff, and ensuring high standards of service and compliance. Ideal candidates will have experience in retail or hospitality management, excellent leadership skills, and a commitment to delivering great customer experiences. Join this dynamic team and enjoy competitive salary and benefits including a career development path and employee discounts.

Benefits

Competitive salary + bonus potential

Up to 33 days' holiday

10% discount at B&M and Heron Foods

Clear career path

Exclusive colleague perks & wellbeing support

Qualifications

• Experience managing a team in retail or hospitality is essential.
• Strong leadership and communication skills needed.
• Ability to think on your feet and make confident decisions.

Responsibilities

• Deliver excellent service and maintain strong visual and operational standards.
• Support and develop your team to hit sales and performance targets.
• Ensure the store meets all legal, safety, and operational requirements.

Skills

Team management

Leadership

Communication skills

Organizational skills

Customer service

Job description

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Are you a Supervisor, Team Leader or Assistant Manager looking to step up? Want to be part of a fast-growing retailer with real career development? Then look no further, B&M is hiring a Floor Manager to join our Ely store team!

As Floor Manager, you'll support the Store Management team in running day-to-day operations. You'll lead by example, motivate your team, and ensure exceptional store standards and customer experience.

The key responsibilities are:

• Deliver excellent service and maintain strong visual and operational standards
• Support, develop and motivate your team to hit sales and performance targets
• Ensure the store meets all legal, safety, and operational requirements
• Drive KPIs and manage performance effectively
• Contribute to a positive, high-performing store culture

What we're looking for:

• Experience managing a team in retail or hospitality
• Strong leadership, communication and organisational skills
• A hands‑on approach with a flexible, 'can do' attitude
• Ability to think on your feet and make confident decisions
• Passion for retail and delivering great service

Why join B&M?

We're entering a new chapter under inspiring leadership that's committed to growth, collaboration, and fresh thinking. Our new leader brings a clear vision, renewed energy, and a people‑first approach – making this the perfect time to join us and help shape the future of B&M!

We're one of the UK's fastest‑growing retailers, with over 780 stores and more on the way, so our growth means big opportunities.

• Competitive salary + bonus potential
• Up to 33 days' holiday
• 10% discount at B&M and Heron Foods
• Clear career path with real progression opportunities
• Exclusive colleague perks & wellbeing support

Ready to take the next step in your retail career?

Apply now and join the B&M journey!

B&M is an equal opportunity employer. We're committed to creating an inclusive and diverse workplace.