Floor Manager

El Pastor Ltd; City Of London; On-site; GBP 44,000; Full time

Job summary

A vibrant Mexican taqueria in London is seeking a dedicated Floor Manager to oversee daily operations, train team members, and ensure exceptional guest experiences. This role requires at least one year of experience in a high-volume restaurant. The ideal candidate should possess strong communication skills and a passion for hospitality. Join a friendly team committed to quality food and inclusivity.

Benefits

Salary up to £43,267

50% Off all Food & Drink

Company trips to suppliers

Monthly food & drink tastings

Career development opportunities

Enhanced Maternity & Paternity packages

Qualifications

• 1 year experience in a managerial or supervisor role in a high-volume restaurant.
• Strong command of English language.
• Good knowledge of our menus, ingredients, and allergens.

Responsibilities

• Help to train and develop new team members.
• Managing daily operation of the floor and supporting the team.
• Ensure exceptional quality food and drink is delivered.
• Responsible for safe opening and closing of the restaurant.

Skills

Experience in a managerial role

Guest care

Knowledge of menus and allergens

Communication in English

Teamwork

Passion for hospitality

Job description

Overview

Floor Manager | El Pastor, Coal Drops Yard | Kings Cross, London

El Pastor is a small group of Mexican taquerias in London, inspired by the decade the founders spent in Mexico City, running a cult nightclub and searching for the city’s best taco al pastor. We pour our hearts into top quality authentic produce, making fresh tortillas daily using heritage corn and working directly with suppliers and cooperative farmers in Mexico. We are proud to have been awarded a Star by the Sustainable Restaurant Association. This ethos is felt by our teams, they understand the journey of the ingredients and how important they are to the dishes they serve. El Pastor is deeply invested in sourcing the most wonderful mezcals and tequilas and making every day a fiesta.

Meaningful Rewards at Harts Group

• Floor Manager salary of up to £43,267 based on 48hrs per week
• 50% Off all Food & Drink across all Harts Group
• Sit down meals with you and your team
• Company trips to meet our Top suppliers in Mexico, Spain and across the UK
• Increasing holiday allowance on top of your 28 days paid holidays
• Monthly food & drink tastings to keep your tastebuds busy
• Career development, 1-on-1 coaching and training opportunities
• Enhanced Maternity & Paternity packages
• Access to Wagestream Platform where you can access your wages early and manage your money
• A paid volunteering day to support our communities and causes that matter to you
• Cycle to Work Scheme
• Access to Hospitality Action to support your wellbeing in and out of work
• CODE membership with amazing discounts in the Hospitality Industry
• Test drive our new openings, you are invited to a brilliant meal with the teams from our other Restaurants
• Working with a great group of individuals where you can be yourself and enjoy your career

Harts Group Way

We’re excited to hear from candidates who bring curiosity, commitment, and a passion for Hospitality. We believe in creating an inclusive, diverse, and equal workplace where everyone is valued. In return, we offer competitive salaries, opportunities for career development, and continuous training, all within a supportive and friendly team where camaraderie and mutual respect are at the heart of everything we do.

The Floor Manager Role

• 1 year experience in a managerial or supervisor role in a high-volume restaurant
• Help to train and develop new team members
• Cashing up and end of day reporting
• Managing the daily operation of the floor and supporting the team within it
• Managing and exceeding guest expectations
• Ensure exceptional quality food and drink is consistently delivered
• Be the face of the brand known for its warm welcome and guest care
• Design and hold inspiring and informative briefings
• Responsible for a safe opening and closing of the restaurant
• Good knowledge of our menus, ingredients, and allergens
• Strong command of English language
• Adherence to all Food Safety and hygiene standards
• Strong team ethic showing respect for your colleagues
• A passion for hospitality and your own development is a must

Harts Group is a community of talented individuals, creating award-winning food, drink and offering industry-leading service. The portfolio includes Barrafina, Parrillan, Quo Vadis, El Pastor Restaurants, The Drop, Two Drops and Bar Daskal in London

Apply for the Floor Manager role today and a dedicated member of our talent team will be in touch