Flood Resilience Officer

Severn Trent Water; England; On-site; GBP 29,000 - 39,000; Full time

Job summary

A leading utility provider in the UK is seeking a Flood Resilience Officer to promote flood awareness and educate the community on resilience strategies. This role involves community engagement, first responder support, and collaboration with local authorities. Ideal candidates should possess strong communication skills and have a Full UK Driving License. A competitive salary and various benefits, including bonus schemes and extensive training, are offered.

Benefits

Salary starting from £29,624

Company vehicle

25 days holiday + bank holidays

Annual bonus scheme

Leading pension scheme

Sharesave at a discounted rate

Dedicated training and development

Electric vehicle scheme

Family friendly policies

Two volunteering days per year

Qualifications

• Willingness to learn about flood resilience and its importance for communities.
• Ability to work independently and as part of a team.

Responsibilities

• Engage with customers and local communities to promote flood awareness.
• Provide first responder field support during storm events.
• Collaborate with stakeholders to respond to queries efficiently.

Skills

Strong communication and interpersonal skills

Ability to manage time effectively

Interest in flood resilience strategies

Education

Full UK Driving License

Job description

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

EVERYTHING YOU NEED TO KNOW

Are you passionate about community engagement and flood resilience? Join us as a Flood Resilience Officer.

As a Flood Resilience Officer, you will play a crucial role in raising awareness about flood risks and preparedness within local communities. You will educate customers and community groups on flood resilience strategies, such as Sustainable Urban Drainage and Nature-Based Solutions, bridging the gap between technical teams and the community.

Flexibility is essential. This role involves some evening and weekend work to support community events and incident response. You’ll also be part of a standby rota, ready to respond to flooding incidents outside of normal working hours.

Key Accountabilities

• Proactively engage with customers and local communities to promote flood awareness and preparedness.
• Represent Severn Trent in educating customers and community groups on flood resilience opportunities.
• Build strong relationships with local communities, the Environment Agency, Local Authorities, and other stakeholders.
• Provide first responder field support during storm events, triaging incidents and ensuring effective management.
• Attend and support townhalls and community events to encourage community-based flood resilience strategies.
• Collaborate with key external stakeholders to respond to queries efficiently.
• Support customer interactions and promote Severn Trent's flood resilience initiatives.

WHAT WE’RE LOOKING FOR

To be successful as our new Flood Liaison Officer, it’s expected that you’ll have:

• Strong communication and interpersonal skills.
• Willingness to learn about flood resilience and its importance for communities and the environment.
• Ability to manage time effectively and work both independently and as part of a team.
• Interest in building knowledge of flood risks and resilience strategies.
• Full UK Driving License

HOW WE’LL REWARD AND CARE FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award‑winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

• Salary starting from £29,624
• Company vehicle
• 25 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year)
• Annual bonus scheme (of up to £1,500 per annum based on company performance)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our ‘Academy’
• Electric vehicle scheme and retail offers
• Family friendly policies (including, a year off fully paid maternity and adoption leave)
• Two volunteering days per year

LET’S GO

We can’t wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.