Floating Support Officer

NIFHA - Northern Ireland Federation of Housing Association; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading housing association in Northern Ireland is seeking a dedicated Floating Support Officer to provide high-quality support to homeless families. The ideal candidate will have relevant experience in support services and skills in needs assessment and advocacy. This is a full-time, permanent position, offering the opportunity to make a significant impact on vulnerable families in the community.

Qualifications

• 1+ years' experience in providing support services to individuals or families.
• Experience developing person centred needs/risk assessments and support plans.
• Ability to advocate on a person's behalf and work with external agencies.

Responsibilities

• Deliver comprehensive floating support service for homeless families.
• Provide high-quality services in accordance with strategic objectives.
• Report to Team Leaders and Homeless Services Manager.

Skills

Experience providing support services

Developing needs/risk assessments

Advocating on behalf of others

Working in partnership with external agencies

Proficiency in Microsoft Office

Job description

Ark Housing Association is seeking to recruit an experienced and dedicated individual to join the organisation as Floating Support Officer. This position is on a permanent full-time employment basis.

Reporting to Team Leaders and Homeless Services Manager, the postholder will ensure the delivery of a comprehensive floating support service for homeless families and to provide high-quality services to our Homeless Services clients in accordance with the strategic objectives of Ark Housing. Our Homeless Family Service has been developed in partnership with the Northern Ireland Housing Executive (NIHE) and is funded by the Department for Communities (DfC) through the Supporting People Programme.

Applicants must satisfy the following essential criteria:

and

• Have 1 years’ experience in providing support services to individuals or families

or

• Have 3 years’ experience in providing support services to individuals or families

Have 1 years’ experience in:

• Developing person centred needs/risk assessments and support plans
• Advocating on a person’s behalf
• Working in partnership with external agencies
• Working with Microsoft Office

For a confidential discussion regarding this position, please contact Gail McLaughlin, Homeless Services Manager on 02890 752310 or by email to [e-mail] .

Ark Housing reserves the right to enhance the criteria for the short listing of suitable candidates without further notification.

Closing Date for Receipt of Completed Applications is: Friday 28 th November 2025 by 4pm