Float Medical Secretary

Bupa; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading health insurance provider in London is seeking a Float Medical Secretary for full-time shifts to support consultant practices. Candidates must have previous medical secretary experience in private healthcare. The role includes administrative tasks and maintaining high service standards. Benefits include health insurance, flexible working, and 25 days of holiday. Exceptional communication and organizational skills are necessary.

Benefits

25 days holiday per year

Bupa health insurance

Enhanced pension and life insurance

Annual Health Services Bonus Scheme

Support with travel costs

Qualifications

• Experience in private healthcare as a Medical Secretary is essential.
• MDT (Multi-Disciplinary Team) experience is desirable.
• Previous healthcare administration experience required.

Responsibilities

• Provide secretarial administration for various consultant private practices.
• Act as a gatekeeper between practice partners and the Hospital.
• Accurately transcribe medical reports and correspondence.

Skills

Medical Secretary in private healthcare

Excellent communication skills

Good time management

Organizational skills

IT Literate

Tools

Semble (formally known as Heydoc)

Job description

Overview

Full time 37.5hrs a week – Shifts are Monday to Friday 9-5pm

We make health happen.

Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each day.

Role Overview

As a Float Medical Secretary, you will provide efficient secretarial administration and services for various consultant private practices during holiday and sickness absence, ensuring that the high-quality service delivered to patients and Consultant is maintained.

You’ll help us make health happen by:

• To ensure the same consistent high level of service is maintained for patients and consultants during the secretary’s absence.
• Act as a gatekeeper between practice partners and the Hospital, resolving matters in-house without the need to involve Consultants.
• To provide secretarial and administration expertise to the department and our consultants.
• Prioritise Consultant workload, accordingly, ensuring each practitioner’s work is accurately completed on time.
• To liaise with appropriate departments e.g. reservations, theatre, pathology, radiology, medical records, outpatient reception and Contact centre.
• To relay messages and relevant queries to consultant and provide any feedback.
• To be responsible for accurately transcribing medical reports and correspondence in a consistent and timely manner.
• Producing and sending invoices to the relevant insurance companies or patients as necessary.
• Manage and coordinate hospital and practice management systems.
• Provide financial information/security to each patient and document details of this, i.e. email sent re-quote or insurance details recorded.
• Where necessary provide support with finance, billing and typing.
• Deal with all bookings, including theatre, Outpatient procedures and Consultations with all necessary and accurate codes and ensuring correct equipment is requested.

Key Skills / Qualifications

• Medical Secretary in private healthcare is essential
• MDT (Multi-Disciplinary Team) Experience would be desirable
• Healthcare administration experience within private healthcare
• Experience using systems such as Semble (formally known as Heydoc)
• Excellent communication skills
• Good time management and prioritisation skills
• Organisational skills
• Telephony skills
• IT Literate

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual Health Services Bonus Scheme
• Support with travel costs via a season ticket loan or cycle2work
• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

At Bupa we strive to ensure all our customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately

Time Type: Full time

Job Area: Administration

Locations: Cromwell Hospital London

About the company

Bupa's origins and global headquarters are in the United Kingdom.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.