Flexible Workforce Administrator

Enherts Tr; Stevenage; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

East and North Hertfordshire Teaching NHS Trust seeks a Flexible Workforce Administrator to join its Temporary Staffing – Doctors team. The role covers coordinating medical locum bookings and delivering a high-quality, responsive temporary staffing service.

The post holder will support workforce objectives, ensure NHSI agency price cap compliance, and collaborate with internal teams and clinical staff to meet staffing needs across the Trust.

Qualifications

• Proven literacy and numeracy skills.
• Diploma or equivalent in a relevant subject or equivalent experience.

Responsibilities

• Coordinate flexible workforce for doctors and temporary staffing across divisions.
• Build effective relationships with operational and clinical teams and external stakeholders (NHSP and agencies).
• Organise workload and prioritise tasks with tight deadlines; work under pressure.

Skills

Clear written and verbal communication

System support

Flexible Workforce systems

Prioritising deadlines

Education

Diploma or equivalent in a relevant subject

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Main area Temporary Staffing Office - Doctor (TSOD) Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week Job ref 361-COR-8277349

Site Avnet House Town Stevenage Salary £25,760 - £27,476 per annum Salary period Yearly Closing 11/10/2026 23:59

Here at East and North Hertfordshire Teaching NHS Trust

Our mission is:

Providing high-quality, compassionate care for our communities

Our vision to 2030 is:

To be trusted to provide consistently outstanding care and exemplary service

Our values

- We want our staff to believe in, demonstrate and live our values in everything we do. Our values are:

Include

We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.

Respect

We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.

Improve

We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.

Job overview

We are recruiting for a Flexible Workforce Administrator to join our Temporary Staffing – Doctors team. We are looking for an enthusiastic and committed individual who shares our vision of being trusted to provide consistently outstanding care and exemplary service to our patients.

An exciting opportunity has arisen for a full-time Flexible Workforce Administrator, working 37.5 hours per week within the Temporary Staffing Office for Doctors.

The Temporary Staffing Office for Doctors is the central team responsible for coordinating all medical locum bookings and providing a high-quality, responsive temporary staffing service across all divisions of the Trust.

As a Flexible Workforce Administrator, you will play an important role in supporting the Trust’s workforce objectives, including reducing reliance on agency staff and ensuring compliance with NHS Improvement (NHSI) agency price caps. You will work closely with internal teams and medical staff to ensure temporary staffing requirements are managed efficiently, effectively, and in a timely manner.

The role will contribute to delivering a high-quality, responsive medical temporary staffing service that supports the needs of our divisions and helps ensure safe and effective staffing across the Trust.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to demonstrate and embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

We are currently looking for a dynamic, focused individual to join the team s as a Flexible Workforce Administrator supporting the medical divisions.

The successful candidate will have excellent communication skills and the ability to build effective relationships with all operational and clinical teams, and external stakeholders such as NHSP and agencies.

The post holder must be organised, self-motivated and flexible in their approach as part of a team. They will also demonstrate good negotiation skills and be able to prioritise work with tight deadlines.

Working for our organisation

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our
catchment has never been more important than it is now.

We run the following hospitals:

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation
and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person specification

Qualifications/Training

• Proven literacy and numeracy skills
• Diploma or equivalent in a relevant subject or equivalent experience.

Previous Experience

• Previous relevant experience within e.g.,HR/admin/finance
• Previous IT experience, ideally working withstaffing related software products

Skills

• Clear written and verbal communication skills
• Able to provide system support
• Aptitude to learn Flexible Workforce systems
• Able to work under pressure and to prioritise conflicting deadlines

Knowledge

• Good working knowledge of Microsoft Word and Excel
• Good working knowledge of Microsoft Outlook

Understanding of, and commitment to, equality, diversity and inclusion

• Understanding of, and commitment to, equality, diversity and inclusion
• Role model our Trust values every day

When you apply...

Please note we do not offer visa sponsorship for roles unless clearly stated in our adverts. This means even if you have the right to work currently but will require a new sponsorship to work for our Trust your application will not be considered.

Vacancies may close earlier than the advertised closing date where a high volume of applications are received. We therefore encourage you to submit your application as soon as possible to avoid missing out on the opportunity to join the Trust or develop your career with us.

While we recognise that AI can support in drafting an application, you are encouraged to clearly demonstrate your personal skills, experience and behaviours that align with the role, and this is usually best done in your own words. We reserve the right to review all applications for the use of AI tools and where this is inconsistent with our values and standards of behaviour your application may be rejected

All correspondence relating to vacancies will be via the e‑mail address you have provided on your application form. Some servers automatically send e‑mails to your junk mail so please check as well as your inbox.

We are committed to fair, transparent and ethical recruitment. We will never ask applicants to pay fees at any stage of the recruitment process. All vacancies are advertised on our Trust Careers webpage and NHS Jobs, with applications managed through TRAC. We will only contact applicants through our official recruitment channels and Trust contact details.

Secondments/Fixed term

Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end of the specified duration, the successful applicant may not be required to re‑apply and can be slotted into the role on a permanent basis if appropriate.

If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments.

Committed to our Community

East and North Hertfordshire Teaching NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under‑represented in various parts of our workforce .

We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working.

We are proud to be a Disability Confident employer and achieved our status in 2019.

We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing [e-mail]

We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.

We are committed to being a carer‑friendly environment, addressing the complex needs of families with caring responsibilities. In partnership with Carers in Hertfordshire, all our working carers have access to support from recruitment. We are also a member of Carers UK, providing resources to make balancing work and caring easier. Our approach is inclusive, recognizing diverse challenges and creating a supportive environment where carers feel valued.

King's Trust Support

If you’re aged between 16 and 30 years-old, you can get FREE employability support from The King’s Trust. The King’s Trust will help build your CV and cover letter, offer advice and top tips for future interviews and support you with research about working in the NHS. Please contact Enquiries.H&[e-mail] for support.

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