Flexible Store Colleague: Customer Service & Team Support

Tesco UK; Kettering; On-site; GBP 1,829,000 - 2,066,000; Full time

Job summary

Tesco UK in the United Kingdom is seeking a Store Colleague to help with daily operations, focusing on friendly customer service and stock replenishment. You will engage with shoppers, learn about products, and support checkout and online order picking when needed.

Your shifts are scheduled within the availability windows shown, with a guaranteed minimum of 16 hours per week and options for 12-hour slots. This role offers teamwork and a path to grow in retail.

Responsibilities

• Providing friendly, natural service and getting to know your customers.
• Being confident with our products and services and offering help when needed.
• Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
• Making customer focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• To build rapport so customers leave having had a great experience.
• To use your initiative and make the right decisions for customers.
• To work well in a team and communicate openly, having fun, and celebrating success.

Job description

Tesco UK in the United Kingdom is seeking a Store Colleague to help with daily operations, focusing on friendly customer service and stock replenishment. You will engage with shoppers, learn about products, and support checkout and online order picking when needed.

Your shifts are scheduled within the availability windows shown, with a guaranteed minimum of 16 hours per week and options for 12-hour slots. This role offers teamwork and a path to grow in retail.