Flexible Shifts: Guest-First Shift Supervisor & Team Leader

Mitchells & Butlers PLC; Milton Keynes; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Pension

28 days holiday

Brand discounts

Wagestream access

Free shares

Employee helpline

Flexible shifts

Job summary

Mitchells & Butler PLC, home of Miller & Carter Milton Keynes, is inviting applications for a Shift Supervisor who will welcome guests, lead a service team and model training excellence. You’ll push quality, maintain high standards, and drive guest satisfaction through hands-on leadership.

You’ll participate in our Steak School and enjoy benefits such as flexible shifts, brand discounts, pension, 28 days holiday and access to Wagestream for earned pay. Join a team that values warmth and teamwork.

Qualifications

• Experience in hospitality supervisory role.
• Proven ability to train and develop service teams.
• Strong guest service mindset and problem-solving skills.

Responsibilities

• Oversee day-to-day site operations and guest service.
• Lead and motivate the service team during shifts.
• Provide on-the-job training and coaching to staff.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Staff training

Customer service

Shift supervision

Job description

Mitchells & Butler PLC, home of Miller & Carter Milton Keynes, is inviting applications for a Shift Supervisor who will welcome guests, lead a service team and model training excellence. You’ll push quality, maintain high standards, and drive guest satisfaction through hands-on leadership.

You’ll participate in our Steak School and enjoy benefits such as flexible shifts, brand discounts, pension, 28 days holiday and access to Wagestream for earned pay. Join a team that values warmth and teamwork.