Flexible Shift Supervisor – Guest Experience Leader

Mitchells & Butlers PLC; Potters Bar; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pension

28 days paid holiday

High‑street shopping discounts

Free shares

Free employee helpline

Flexible shifts

Massive 33% discount across brands

20% discount for friends and family

Wagestream

Job summary

Mitchells & Butlers PLC in Potters Bar is hiring for a Shift Supervisor to lead a guest‑facing team at the Harvester site. You’ll welcome guests, manage service quality and coach your team to deliver great experiences.

Join us for a hands‑on role where you’ll drive daily operations, ensure cleanliness and safety, and model high standards while supporting staff development and guest satisfaction.

Responsibilities

• Be part of the day‑to‑day running of the site: acting as a host, serving guests and leading your team confidently.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

Job description

Mitchells & Butlers PLC in Potters Bar is hiring for a Shift Supervisor to lead a guest‑facing team at the Harvester site. You’ll welcome guests, manage service quality and coach your team to deliver great experiences.

Join us for a hands‑on role where you’ll drive daily operations, ensure cleanliness and safety, and model high standards while supporting staff development and guest satisfaction.