Flexible Shift Lead & Guest Service Coach

ROSETTE; Scarborough; On-site; GBP 14,000 - 19,000; Part time

Benefits offered by this job

Flexible shifts

33% staff discount across all brands

20% discount for friends and family

Wagestream financial toolkit

Pension

28 days holiday

Employee share plan

Employee helpline

Job summary

Rosette, part of Mitchells & Butler’s UK pub family, is seeking a Part Time Shift Supervisor to welcome guests, lead a friendly team and deliver great service at our Scarborough site. You’ll train colleagues, maintain high standards and help run daily operations.

Join a beloved UK pub brand offering flexible shifts, staff discounts, a pension, 28 days holiday and access to Wagestream. If you’ve got sizzling service skills, apply via our mobile-friendly form—no CV required—and help keep guests

Qualifications

• Experience in hospitality or retail environments.
• Strong leadership and coaching skills.
• Flexible and proactive attitude.
• Excellent communication with guests and team.

Responsibilities

• Oversee daily site operations and guest service as a host and team leader.
• Act as shift leader and role model for junior staff.
• Help with staff training and development.
• Maintain high standards of cleanliness, safety, and service.

Skills

Customer service

Team leadership

Staff training

Communication skills

Tools

POS system experience

Job description

Rosette, part of Mitchells & Butler’s UK pub family, is seeking a Part Time Shift Supervisor to welcome guests, lead a friendly team and deliver great service at our Scarborough site. You’ll train colleagues, maintain high standards and help run daily operations.

Join a beloved UK pub brand offering flexible shifts, staff discounts, a pension, 28 days holiday and access to Wagestream. If you’ve got sizzling service skills, apply via our mobile-friendly form—no CV required—and help keep guests