Flexible Retail Assistant — Customer-First Service

Sainsbury's Limited; Kelso; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Discount card

Holiday entitlement

Pension and life cover

Sainsbury’s share schemes

Other Retail savings

Physical wellbeing

Mental wellbeing

Financial support

Job summary

Sainsbury's Limited in Kelso is seeking dedicated staff for a part-time role at £13.23 per hour. The position is permanent, 16 hours a week, based at Kelso Store (TD5 8DW), with a closing date of 19 October 2026.

Availability window outlines shift times and flexible working across the week. You’ll put customers first, help with shelves, orders, and partial tasks; use digital tools; stay tidy; and learn about products and promotions to make confident recommendations.

Qualifications

• Friendly and welcoming with enthusiasm for helping customers.
• Thrive in fast-paced, physical and high-energy environment.
• Committed team player, always willing to support colleagues and work together.
• Flexibility and willingness to work across the store and take on new challenges.
• Open to learning, developing and trying new things to improve our service.
• Confident learning to use new digital tools and technology to do your job brilliantly.
• Take pride and ownership in your work, including close attention to detail, maintaining a clean and tidy work space and always looking for ways to make our customer experience better.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service
• Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products
• Using and embracing digital tools to do your job well and enhance customer experience
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers

Skills

Customer service

Team player

Flexible

Digital tools

Job description

Sainsbury's Limited in Kelso is seeking dedicated staff for a part-time role at £13.23 per hour. The position is permanent, 16 hours a week, based at Kelso Store (TD5 8DW), with a closing date of 19 October 2026.

Availability window outlines shift times and flexible working across the week. You’ll put customers first, help with shelves, orders, and partial tasks; use digital tools; stay tidy; and learn about products and promotions to make confident recommendations.