Flexible over 7 days Full or P/T

St Giles Hospice; Sutton Coldfield; Hybrid; GBP 40,000 - 47,000; Full time

Benefits offered by this job

Free Parking

Group pension

Life assurance

Cycle to work

Wellbeing support

Employee Assistance Programme

Job summary

St Giles Hospice invites applications for a Clinical Nurse Specialist – Rapid Response Service based in Whittington/Sutton Coldfield. You will respond to urgent referrals, perform rapid palliative care assessments at patients' homes, and develop immediate care plans.

The service operates across Staffordshire St Giles catchment, with seven days a week hours from 08:00 to 20:00, expanding to 24/7 in phase two.

Qualifications

• Adult Registered Nurse or relevant HCP qualification.
• Health assessment qualification or working towards it.
• Palliative/end-of-life care qualifications.
• Clinical supervision experience.
• Clinical governance knowledge.
• Teaching skills.

Responsibilities

• Respond to urgent referrals with rapid specialist palliative care assessments.
• Develop immediate care plans for urgent needs.
• Support management of complex care pathways and audit.
• Provide staff supervision and coordinate service flow.
• Collaborate with GPs, District Nurses and other teams.

Skills

Communication skills

Interpersonal skills

Triage decisions

Safeguarding knowledge

Information governance

Education

Adult Nursing Registration

Health assessment qualification

Palliative care qualification

Clinical supervision

Clinical governance

Teaching skills

Job description

Clinical Nurse Specialist – Rapid Response Service.

• Flexible over 7 days Full or P/T
• Rapid Response
• Whittington
• Last day to apply: 9 Nov 2026

Contract type

Permanent

Location

Whittington/Sutton Coldfield

Hours

Starting from E1 £40,401.15 with the ability to progress to E3 £47,450.21 - Pro rata for part-time hours.

(Plus enhancements where applicable)

The Clinical Nurse Specialist will respond to urgent referrals, carrying out rapid specialist palliative care assessments for patients in their own home, developing immediate care/ support plans in relation to patient’s urgent and unaddressed specialist palliative care needs.

The Rapid Response Service responds to unplanned community palliative care referrals across the Staffordshire St Giles Hospice catchment area. The service currently operates seven days a week between 08:00 and 20:00, with phase two extending provision to 24 hours a day, seven days a week.

The second phase of the Rapid Response Service will entail on a virtual ward comprising 20 virtual beds for patients across our St Giles Staffordshire catchment and in support of our neighbouring hospices.

The role will provide clinical assessment, supporting the management of complex care pathways, contributing to audit and service development, and providing staff supervision in line with organisational and professional standards. Referrals may be received from 111/999, GPs, allied health professionals, community, hospice, acute and virtual ward teams, as well as directly from patients, families and carers.

The post holder will work flexibly in the delivery of specialist palliative care and support to patients, families, and carers in the place they consider to be home across the St Giles catchment area, with sensitivity to their changing physical, psychological, social, and spiritual needs, including action within two hours of urgent referral acceptance where required.

To provide rapid access to specialist assessment, advice, and care, working collaboratively with existing care providers and initiating referrals to additional services where these will enhance patient and family support. To communicate, coordinate, and liaise with the patient’s usual care team, including GPs, District Nurses, and other palliative care services, ensuring timely updates on patient condition, identified needs, and any significant changes, while maintaining accurate and contemporaneous clinical records.

Working autonomously and in collaboration with internal colleagues, along with other community, primary care, acute and virtual ward colleagues, the post holder will support.

rapid assessment, clinical decision-making, or referrals where appropriate. Demonstration of clear communication with the multiprofessional team, accurate clinical record keeping, safe escalation of clinical risk, support to junior staff members and coordination of service flow is required.

As a team member, you will contribute to a positive supportive working environment with an emphasis on teamwork and cooperation, collaborating with other St Giles clinical teams to optimise patient care and ensure that each patient’s preferred place of care is actively explored, respected, and incorporated into care planning wherever possible.

Undertake assessment of individuals using a range of different assessment methods, which may include physical examination, ordering and interpreting diagnostic tests or advanced health needs assessment, ensuring a holistic approach.

Qualifications

• Adult Registered Nurse/relevant HCP qualification
• Health Assessment qualification or working towards.
• Palliative care/end-of-life care qualifications
• Clinical supervision
• Clinical Governance
• Teaching skills

Knowledge and experience

• Specialist palliative care and end-of-life care
• Community working and services
• Clinical assessment
• Clinical audit
• Health and safety

Values

• Exhibits our hospice values and behaviours

Skills

• Good written and verbal communication skills
• Able to communicate sensitively with patients and families who are experiencing acutely distressing periods in their lives, in order to build effective relationships
• Able to communicate effectively with all staff
• Able to communicate assessments of patients’ specialist care needs effectively and assertively with other professionals, including GPs and District Nurses, to influence the delivery of best palliative care for patients.
• Ability to make safe, evidence-informed triage decisions, prioritise referrals, recognise clinical risk and escalat(f we have serialize?) concerns appropriately.
• Knowledge of safeguarding responsibilities and ability to follow safeguarding procedures.
• Understanding of information governance, confidentiality, consent and accurate clinical record keeping

Personal Attributes

• Able to work under pressure

Other requirements

• Valid driving licence
• Eligibility to work in the UK
• Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

• Up to 33 days holiday plus bank holidays (Pro-rata for part time employees)
• Eligible clinical staff transferring from the NHS will have their continuous service and annual leave recognised for up to 10 years and can continue their NHS pension contributions
• Group pension scheme, matching contributions of up to 8%
• Life assurance scheme, up to the state pension age
• Enhanced maternity and paternity benefits
• Enhanced sick pay, rising with service
• Access to blue light and charity worker discounts
• Free Parking
• The Hub Wellness Support
• Eligibility for flu vaccine
• Employee Assistance Programme
• Access to Mental Health First Aiders
• Cycle to work scheme

Professional Development

All staff complete a comprehensive induction programme which includes statutory and mandatory e-learning as well as training that is tailored to the individual’s need. All staff and volunteers should also attend an induction day.

Regular training and personal development opportunities, with internal career progression being a focal point of team growth

This post is subject to a Disclose and Barring Service (DBS) check.