Flexible Night Concierge & Security Champion

Surya Hotels; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A family-run hotel group in the United Kingdom is seeking a Night Porter to ensure guest safety and satisfaction during night shifts. Responsibilities include handling reception audits, attending to guest queries, and managing hotel property safety. Candidates should have superb customer service skills and at least one year of hospitality experience. This position offers flexible hours and various employee benefits including discounted meals and a development program for career advancement.

Benefits

Access to Employee Assistance Programme

Stream for wage access

Discounted meals & stays

Development program

Bike to work scheme

Flexible working hours

Inclusion in tronc scheme

Qualifications

• Experience of Night Working preferred.
• Superb Customer Service skills gained on a reception desk or similar experience.
• Minimum 1 year of Hospitality experience preferred.

Responsibilities

• Ensure guest safety and satisfaction along with hotel property safety.
• Complete reception audits, cleaning schedules, and guest check-in/out.
• Attend to any incidents throughout the night service.

Skills

Superb Customer Service skills

Excellent punctuality and attention to detail

Night Working experience

Job description

A family-run hotel group in the United Kingdom is seeking a Night Porter to ensure guest safety and satisfaction during night shifts. Responsibilities include handling reception audits, attending to guest queries, and managing hotel property safety. Candidates should have superb customer service skills and at least one year of hospitality experience. This position offers flexible hours and various employee benefits including discounted meals and a development program for career advancement.