Flexible Healthcare Receptionist (Bank) – Onsite

West Suffolk Clinical Commissioning Group; Tendring; Remote; GBP 12,000 - 17,000; Part time

Job summary

Riverside Health Centre in Manningtree is seeking a flexible, proactive bank Receptionist/Administrator to support our reception and administration team. The role is on-site, with cover required to cover annual leave, sickness, and training; there are no fixed hours.

You will greet patients, guide them to the right services, handle queries, assist with the online triage system, and update records. The successful candidate will have strong IT skills, experience in busy customer-facing

Qualifications

• Excellent communication skills and friendly, patient manner.
• Strong IT skills and confidence with computer systems.
• Experience in a busy reception or customer-facing environment is preferred.
• Flexible availability to cover service needs and training.
• Good standard of education including Maths and English.

Responsibilities

• Greeting patients and visitors.
• Care navigation and signposting to the right service.
• Answering queries from patients and external agencies.
• Supporting patients with the online triage system.
• Updating patient records accurately and processing correspondence.
• Liaising with patients via multiple communication methods.

Skills

Excellent communication

IT skills

Reception experience

Flexible availability

Maths and English

Primary care experience

SystmOne experience

Education

GCSEs in Maths and English

Tools

SystmOne

Job description

Riverside Health Centre in Manningtree is seeking a flexible, proactive bank Receptionist/Administrator to support our reception and administration team. The role is on-site, with cover required to cover annual leave, sickness, and training; there are no fixed hours.

You will greet patients, guide them to the right services, handle queries, assist with the online triage system, and update records. The successful candidate will have strong IT skills, experience in busy customer-facing