Flexible Guest Services Associate

RBH; Manchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hotel chain in Manchester is seeking a Casual Guest Services Assistant to join their team. The role involves various responsibilities such as guest service and housekeeping duties. Ideal candidates will have excellent communication skills and a positive attitude, with training provided for those without prior experience. This position offers flexible working arrangements and various employee benefits.

Benefits

Discounted hotel room rates for you and friends & family

Extra days holiday for your birthday

Flexible working arrangements

Pension

Free meals on duty

Qualifications

• Strong communication skills necessary for guest interactions.
• Ability to work in various hotel departments.
• Positive attitude and willingness to learn.

Responsibilities

• Act as a Guest Service Agent, Receptionist, and in Housekeeping roles.
• Deliver outstanding guest services across different hotel functions.
• Support team efforts to maintain a family-like environment.

Skills

Outstanding communication skills

Experience within a customer facing role

A can-do attitude

Computer literate with a professional telephone voice

Job description

A leading hotel chain in Manchester is seeking a Casual Guest Services Assistant to join their team. The role involves various responsibilities such as guest service and housekeeping duties. Ideal candidates will have excellent communication skills and a positive attitude, with training provided for those without prior experience. This position offers flexible working arrangements and various employee benefits.