Flexible Administrator/Crisis Worker-West Yorkshire 16-40 hrs

Mountain Healthcare Ltd; Morley; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare service provider in Morley is seeking a Flexible Administrator/Crisis Worker to assist victims of sexual assault at their Sexual Assault Referral Centre. This role involves direct support for service users, administrative duties, and collaboration with various stakeholders. Candidates must possess good IT skills, relevant experience, and a driving license. Applications are only invited from females due to occupational requirements. The position offers a crucial opportunity to make a significant impact in the community.

Qualifications

• Compassionate person needed for supporting service users in a healthcare setting.
• Applicants must be female due to occupational requirements.
• Advanced DBS and level 2 Police vetting are required.

Responsibilities

• Be the first point of contact for service users at the centre.
• Assist with the forensic evidence collection process.
• Support day-to-day management of the centre.
• Maintain high standards of DNA anticontamination.

Skills

Good IT skills

Experience in a supportive environment

Understanding of Safeguarding

Understanding of Confidentiality

Administrative experience

Driving license

Job description

Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC). The role of Flexible Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic process and administration to manage patient care pathways and day to day service delivery.

Responsibilities

• Act as the 1st point of contact for service users
• Administration and support process of service users and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence
• Support the SARC Manager with day to day running of the centre
• Ensure that a high standard of DNA anticontamination is maintained between forensic cases (cleaning)
• Assist patients and liaise with other agencies regarding the management of the service user pathway
• Assisting with preparation, service user support and acting as an advocate during their time at the SARC
• Liaise closely with wider stakeholders such as Police, NHSE, ISVA and Social services
• Be a key player within the SARC team and wider company network

Qualifications & Skills

• Good IT skills
• Experience working in a supportive or customer-focused environment
• Knowledge and understanding of Safeguarding Children and Adults
• Knowledge and understanding of Confidentiality
• Experience completing administrative duties
• Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e
• UK driving licence is required and access to a vehicle may be required for travel across SARCs
• Advanced DBS and level 2 Police vetting will be required

Desirable Skills

• Experience working with individuals who may have complex needs
• Experience of working with individuals who have experienced sexual assault/violence
• Experience of creating and utilizing resources and use of distraction techniques
• Project development and outreach
• Training and presentation skills